Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Dec 14, 2020

We are sorry to hear about this experience. We have checked our phone records and emails and couldn't find any correspondence, however we are working to make this right! One of our representatives will email you the invoice with the needed information today. We will email the invoice to the email address we have on file. We appreciate your patience and understanding. If we can be of any further assistance please don't hesitate to contact us.

Response from Wigs.com – The Wig Experts™Dec 14, 2020

We are sorry to hear you aren't satisfied with the Snap Bangs you received. We are going to refund you in full for the order as we don't want you to have paid for something you aren't satisfied with. One of our representatives will also reach out to you to try and assist with selecting something else that would look more natural. We appreciate your feedback.

Response from Wigs.com – The Wig Experts™Dec 1, 2020

We are very sorry to hear you aren't satisfied with the piece you received. We will have a representative reach out today to assist. You do have the option to return the piece as long as it is in original condition (with all tags and packaging) and returned within the 30 day return time frame. We appreciate your feedback and hope that our representative is able to assist you in selecting another piece and/or returning.

Response from Wigs.com – The Wig Experts™Nov 23, 2020

We are very sorry to hear you weren't satisfied with the Jasper you received. One of our representatives has emailed you (we don't have a phone number on file) to try and help resolve the situation and make thing better. We want you to have a positive outlook on your experience with our company so we look forward to hearing back from you so we can make this right!

Response from Wigs.com – The Wig Experts™Nov 18, 2020

We are so sorry to hear you are having difficulty trying to return. One of our representatives will call you and assist with returning. We try to make the return process as easy as possible, but understand it is a lot of information. We appreciate your feedback and look forward to speaking with you to get this issue resolved.

Response from Wigs.com – The Wig Experts™Nov 16, 2020

We are very sorry to hear the pieces you ordered didn't work out. We do wish to assist you with finding a piece so you have something! One of our experts will reach out to you today and try to help you find a piece that will work for you. We appreciate our feedback and we do show we have refunded you for the return of both pieces.

Response from Wigs.com – The Wig Experts™Nov 12, 2020

We are so sorry to hear about your experience and dissatisfaction. Our Client Care Manager has emailed you (we don't have a phone number) to try and help resolve the issue. Please rest assure we want to make this right and hope we can still assist you with your alternative hair goals.

Response from Wigs.com – The Wig Experts™Nov 3, 2020

We are very sorry to hear you aren't satisfied with the H-311 you received. We can assure you the products we send out are not refurbished and are in factory fresh condition. Our representatives have emailed you (we don't have a phone number on file) in regards to returning because our return policy has been extended to 30 days. We apologize for any confusion and hope we have helped resolve the issue. We appreciate your feedback and please don't hesitate to reach out with any concerns or issues.