Wigs.com – The Wig Experts™Reviews of wigs.com

4.410,269 reviews
Wellness & Spa
5055 Keller Springs Road, Suite 300, Addison, Texas

Wigs.com – The Wig Experts™

About Wigs.com – The Wig Experts™

Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.

Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: wigs.com
Website: wigs.com
Category: Wellness & Spa
Location: Addison, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wigs.com – The Wig Experts™ reviews

Showing 7,646 reviews with 5 stars · Clear filters

Jerriekaye
Feb 25, 2022
Good service
Good service. Fast delivery. Beautiful wig
Response from Wigs.com – The Wig Experts™Feb 28, 2022
Hello Jerry, Thank your for your words of support and we thank you for shopping with us! Best Regards, The Wig Experts
WBS
Feb 25, 2022
Customer Service
When I received the wig I purchased from Wigs.com, it did not look good on me. It was a beautiful and well made lace front wig by Raquel Welch. I am in the process of returning it. I feel confident Wigs.com will refund the cost. Their customer service is impeccable.
Response from Wigs.com – The Wig Experts™Feb 28, 2022
Hello Wessie, We are sorry to hear that this style did not work for you. Our experts would love to help you with your return and finding a more suitable style or color. Please return our call to 1-800-581-2001. We are here for you Monday through Friday 8:00am to 6:30pm CST. Thank you for allowing us the honor of serving you and we hope you will continue to shop with us going forward. Do not hesitate to reach out to us if you ever need help or have questions. Best Regards, The Wig Experts
Joan L.
Feb 24, 2022
I ordered it and it arrived with the…
I ordered it and it arrived with the week. Very prompt.
Response from Wigs.com – The Wig Experts™Feb 28, 2022
Hi Joan, So happy to hear you received your order so quickly! Please let us know if you would like to book a free try on virtual consultation. We would love to answer any questions you have and are here to assist you whenever you need. Best Regards, The Wig Experts
Shelli T.
Feb 24, 2022
Right on wigs!!
I love wigs.com not just because of the quality, but because of your return policy. The first wig I bought from wigs.com, I took a risk and ordered a completely out of my comfort zone type of wig. I was correct in my doubt, as the wig was NOT a very good fit for me at all! You r policy was, I could return it, no questions asked, and did return it within the 30 day period. I decided to check out another company for wigs: Voguewigs.com, and was very disappointed in the quality of the wig I received which looks nothing like the pictures used on the website. I contacted them that I was going to return the wig, and they stated, if you’ve tried it on, we cannot accept it back unless you pay a 30% fee for return. What!?! That is a ridiculous policy since no one could possibly know what the wig was going to look like unless they tried it on…So to say the least, it was $107 down the drain. The only reason I went there is because of curiosity only. Never again! All in all, wigs.com is my go-to wig shop. Thank you for your time. A satisfied customer.
Response from Wigs.com – The Wig Experts™Feb 28, 2022
Hello Shelli, We are sorry that you had a bad experience with another site but we are so glad to hear that we are able to be your go to online store. We are here to support you and your hair goals and we are honored to serve you. Thank you so much for your sweet review. Take Care, The Wig Experts
Kim
Feb 24, 2022
Awesome return policy and customer service.
I am so thankful that wigs.com has such an awesome return policy. It is extremely difficult to purchase wigs, sight unseen, online but knowing that I can return it for a refund takes the risk out of it. I am sorry that the topped did not work out for me but would purchase from wigs.com again in the future.
Response from Wigs.com – The Wig Experts™Feb 28, 2022
Hi Kim! We understand how hard shopping online can be, especially when trying to find your perfect hair. That's why we offer the virtual consultations, phone help from our experts, and a hassle free return policy. We are so glad to hear we were able to make this whole experience a bit easier for you. Please do not hesitate to reach out if there is anything you need or if there is anything we can do to further support you. Respectfully, The Wig Experts
Nancy B.
Feb 24, 2022
My purchase came within 4 days
My purchase came within 4 days. It was packaged very well. The item is beautiful and I am very pleased. It gives me the confidence to return to the public. My purchase was a Raquel Welch Tango. Affordable. I’ve washed it twice and am pleased with the results thus far. I went to the website and watched the care video. Thank you for that. My only concern is will it stretch and if it loses it’s style do I use rollers to restyle? I hope you can answer these questions. Peace, Nancy
Response from Wigs.com – The Wig Experts™Feb 28, 2022
Hi Nancy! So happy to hear you are loving your new wig. While you cannot use rollers or heat styling with your new Tango wig, the style should hold after washing with proper care and products and avoiding extreme heat or cold. Please call us directly at 1-800-581-2001, one of our experts would be happy to cover care tips and styling techniques to further assist you. Thank you for allowing us to serve you and we hope you have a fabulous day! Best Regards, The Wig Experts
Keri G.
Feb 23, 2022
Love wigs.com
Love wigs.com! Great prices, selection, and easy return policy. This is my new go-to place for wigs! I lost all of my hair due to alopecia and it has not been an easy ride adjusting to not having hair and being able to find the right wig that feels like me. I tried a medical center where you had to order the wig first, wait for it to come in and then try it on. Then I tried a wig shop that had wigs in stock but they only let you try on 3 per visit and they were very expensive. I'm so glad I found wigs.com that has the wigs in stock and an excellent return policy. I was able to purchase a few wigs in different colors, try them on at home, and send back the ones that didn't work. Very happy!
Response from Wigs.com – The Wig Experts™Feb 28, 2022
Hi Keri, We understand how hard it can be navigating the online world of hair on top of how difficult hair loss can be already. That's why we offer the virtual consultations, phone help from our experts, and a hassle free return policy. We are so glad to hear we were able to make this whole experience a bit easier for you. Please do not hesitate to reach out if there is anything you need or if there is anything we can do to further support you. Best Regards, The Wig Experts
Lisa D.
Feb 23, 2022
I've tried several from other sites
I've tried several from other sites, yours are the BEST, I Love them...
Response from Wigs.com – The Wig Experts™Feb 28, 2022
Hi Lisa! Thank you very much for your support and lovely review. We are always here for you. Please let us know if there is ever anything we can do to further support you. Take Care, The Wig Experts

Wigs.com – The Wig Experts™Reviews of wigs.com

About Wigs.com – The Wig Experts™

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