Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.
Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
wigs.com
Website
wigs.com
Category
Wellness & Spa
Location
Addison, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
They arrived in good condition very good quality exactly what I ordered. Heres the problem. I order the wrong color and can't and haven't worn it. Can you return them?
Response from Wigs.com – The Wig Experts™Apr 12, 2022
Hi Bobby,
Of course we would be happy to help you with your return or exchange. We are here to help you Monday through Friday 8:00 am to 6:30 pm CST. Please call us directly at 1-800-581-2001 or email us at [email protected]. Thank you for allowing us to serve you!
Take Care,
The Wig Experts
TC
Toni C.
Very Happy Customer
I was suddenly in a situation in which my beautiful hair was gone. I decided to look at getting a wig. I found wigs.com which has lots of educational material about wigs. They have a huge selection of different lengths, styles, materials, features, and price points. The make returns and refunds a breeze.
I looked through the wigs and purchased one. When I got it, the style and fit were great, but the color did not suit me. Even though I have cool skin, and blue eyes, I don’t look good in very ashy tones. I have to get one that is more neutral or that can be cool without being ashy. I can’t have too warm of colors either. However, a mix of cool and some warm can work. Anyway, returning the wig and getting a full refund was so easy. I bought that wig in a different color and love it! Then I was hooked and bought many more wigs, keeping 6 more, and returning 4 more.
The wigs are high quality and most look like real hair. I am very pleased with my purchases and with the customer service snd selection at wigs.com.
Response from Wigs.com – The Wig Experts™Apr 8, 2022
Hi Toni!
Thank you so much for taking the time to leave your lovely review and for taking the time to speak with us today. We love that you are embracing this new experience and hope you will let us continue to support you. Please let us know if you ever need anything or if you would like to meet with us virtually for color help or to try on your new styles with an expert! We are here for you.
Thank You,
The Wig Experts
PA
Paula
Wig is true to size
Wig is true to size, which for me is extra important as I have a VERY small head and found it near impossible to find a good fit. Color is beautiful and hair quality is perfect. I've received many compliments on this new wig and style from family and friends. It is very true to being nearly undetectable as a wig. Very happy with the purchase and recommend this site to anyone looking for a good experience in wigs.
Response from Wigs.com – The Wig Experts™Apr 6, 2022
Hello Paula,
That's so great! Shopping online can be challenging but we are so glad that you have found success shopping with us and that you have hair you love and feel confident in. We are always here to support you any way that we can. Thank you for choosing us to serve you!
Thank You,
The Wig Experts
DT
Diane T.
I’ve been a customer for 10+ years
I’ve been a customer for 10+ years. I have always been satisfied with the quality and the ease of returns.
Response from Wigs.com – The Wig Experts™Apr 5, 2022
Hi Diane,
That's awesome! We love knowing that our returns have been easy for you and hopefully you've noticed an improvement for you over the years too. We love getting to serve you and look forward to many more years to come. Have a fabulous day and thank you for being such a wonderful client!
With Gratitude,
The Wig Experts
KA
Kathy
Wigs.com have always had quality wigs
Wigs.com have always had quality wigs. I love the fast and convenient process of refunding. I am a customer for life.
Kathy
Response from Wigs.com – The Wig Experts™Apr 5, 2022
Hello Kathy,
We take pride in the products we serve and the quality of service we provide. So thank you for noticing and for sharing about your experience. We look forward to serving you again!
Best Regards,
The Wig Experts
DS
Diann S.
Love my new hair topper
Love my new hair topper
Thank you so much!
Response from Wigs.com – The Wig Experts™Apr 5, 2022
Hi Diann,
That's great! We're are very glad that you love your new piece. Please feel free to book a free virtual try on consultation or call us. Our experts would be happy to provide any guidance regarding styling, application, and care. Thank you for shopping with us!
Respectfully,
The Wig Experts
DH
Debbie H.
Love your selections and love the…
Love your selections and love the Raquel Welch brands. I look forward to more and better discounts.
Response from Wigs.com – The Wig Experts™Apr 5, 2022
Hi Debbie!
Thank you so much and we love that our selection and sales are helpful to you. As you know, we offer sales on a frequent basis and you are always welcome to call us for help. Have a great day!
Thank You,
The Wig Experts
MB
MARY B.
Great service from Wigs.com
Great service from Wigs.com. Unfortunately I must return the wig. Although I love the color, it is just too much hair for me. However, I will order again from this company.
Response from Wigs.com – The Wig Experts™Apr 5, 2022
Hello Mary,
We are sorry to hear this order did not work for you but our team of experts is here for you and always happy to help! Please return our call to 1-800-581-2001 or book a free virtual consultation. We would love the chance to help you with an exchange and finding your perfect hair.
Best Regards,
The Wig Experts
