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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Liliana M.
Very pleasant and knowledgeable
Response from Wigs.com – The Wig Experts™Apr 13, 2022
Hi Lilliana! So glad that you had such a positive experience with us. Our team of experts are constantly continuing our education to provide you with the best information and recommendations. We are here to support you and thank you for allowing us to serve you! Warm Regards, The Wig Experts
Dan B.
This is my THIRD transaction with Wigs.com and while I'm still waiting for the third order to arrive, the first two have been positive experiences. My first purchase was in 2018, and I have made more recent purchases as of 2022. Their customer service has been a positive experience, and I have always received what I ordered. I have been able to cancel orders before they have been shipped without penalty, and when the orders do ship, they arrive fast. The wigs are expensive, compared to other brands, but I feel they are worth it. Overall, 5/5. Will do future transactions as finances allow.
Response from Wigs.com – The Wig Experts™Apr 12, 2022
Hello Dan, Thank you so much for taking the time to leave your lovely review and for letting us be the company that serves you. We are here to support you and always happy to help. We look forward to serving you again and again. Sincerely, The Wig Experts
Vanita
I am so thrilled with this hair piece. It’s super comfortable, light weight & airy! I just love it. Would definitely recommend to anyone who’s up for this look!😃
Response from Wigs.com – The Wig Experts™Apr 12, 2022
Hello Vanita, That's fantastic! Love that you are loving your new hair. We hope you feel fabulous! Please do not hesitate to reach out to our experts if you ever need anything or have any questions. Thank You, The Wig Experts
Mary Lou B.
Excellent service. Package arrived on time as expected. Love the wig and the shampoo.
Response from Wigs.com – The Wig Experts™Apr 12, 2022
Hi Mary Lou, Thank you! Our goal is always to provide excellent service and quality products. We love knowing our hard work has paid off with you! Best Regards, The Wig Experts
Rachel L.
Great quality wig. Wig arrived packaged nicely with care instructions. Have worn it a couple times already and washed. Holds up nicely. Color fits description. Ends are thinner due to the layered cut but perfect on the crown. The fit is very comfortable.
Response from Wigs.com – The Wig Experts™Apr 12, 2022
Hi Rachel, Thank you for taking the time to leave your review. We love that you are so pleased with your new style and that it's working for you. Please let us know if you ever have any questions or need assistance. Take Care, The Wig Experts
Joy B.
I shop Wigs.com, not only for their great customer service, but because they convey what’s in stock & what’s not. Not all wig companies online do that. Some will take your credit card pmt and you don’t hear that the style you ordered is out of stock. You’re just put on a wait list. Thank you Wigs.Com for displaying what’s in stock!
Response from Wigs.com – The Wig Experts™Apr 12, 2022
Hello Joy, Yes! When you need hair, knowing what's in stock is of the utmost importance. You are always welcome to call us too. Our experts can let you know when we expect items to be back in stock, help you preorder, and find out alternative styles and colors so you can get something sooner. Thank you for your review and for letting us serve you. Best Regards, The Wig Experts
Brenda
It was wonderful having a Zoom consultation where I could discuss my concerns about hair thinning and Sophie could see my hair. Getting the direction one on one was invaluable. Realizing for me a wig was best rather than a topper helped so much. I ended up choosing a Jon Renau Alisa and just love the feeling of this piece. It fit perfect. I love how I feel wearing it too.
Response from Wigs.com – The Wig Experts™Apr 12, 2022
Hello Brenda, The virtual consultations are such a valuable tool and we are so glad that Sophie was able to help you find your perfect style and fit. Thank you for choosing us to serve you and for taking the time to let us know about your experience. We hope to always have you as a client! With Gratitude, The Wig Experts
Terrie P.
I bought 2 wigs here,that I already own and love,plus 2 new styles,for hundreds LESS than I just paid in the local wig salon!Try on styles in person,then BUY them on this site!Delivery was fast also.
Response from Wigs.com – The Wig Experts™Apr 12, 2022
Hello Terrie, That's so great! We love knowing that you received your order quickly and you were able to purchase at a reasonable price. Please let us know if there is ever anything we can do for you. Thank You, The Wig Experts
