Waya
Impeccable Customer Service and Returns Policy
Wigs.com and I have been doing business for at least 20 years, and although I've had to use other sites to get Tony Of Beverly and Henry Margu, I'll never, ever lose my loyalty to Wigs.com. They make it easy to get interested and excited about wearing wigs because they do not punish you for not being an expert at colour or style. Rather, their straightforward and cutting-edge Return Policy allows you to not fear trying a wig for the first time, worrying that you will be stuck with it. They allow long-time wig wearers freedom to view and inspect their products, to be absolutely certain you are happy with the investment you make. For these reasons, I have made it a point to remain a loyal customer, choosing them over any others, even if the others offer a less expensive product, due to Wigs.com's higher ethics and standards of Customer Service. Contrastingly, almost all of the other online wig shops are money-grubbing snots. If you order a colour or style that must be exchanged or returned, they literally punish you to pay the shipping there, back and often a hefty "re-stock" fee, to assuage their butt-hurt and greed. Usually, you end up paying 30-50.00 for nothing, to avoid keeping an unwanted product you are investing hundreds of dollars on. No other reputable business does this, from Amazon to Wayfair, or Wigs.com! My loyalty remains to Wigs.com. Thank You for your conscientiousness and impeccable service, ladies! Willow H
Response from Wigs.com – The Wig Experts™May 15, 2022
Hi Willow, Thank you for your kind words of support it truly means a lot to us! We also appreciate your loyalty. In the future, if you are questioning a color or style our experts are available to video chat with you and show you colors and pieces on hand!


