Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Dec 7, 2022

Hi Dinah, We are sorry to hear the wig you purchased didn't work out. We hope that you allow us another opportunity to get it right. We would love to help you find the right style, fit, and color. Our experts are available on the phones Monday - Friday, 8 am - 6:30 pm CT. Another premier service we offer is virtual consultations, where you can meet with one of our experts over a video call. Regarding the money not refunded, the only money that wasn't refunded back to you were shipping costs (both to you and returning to us since you used our pre-paid label. We sincerely hope to have another opportunity to turn your experience around.

Response from Wigs.com – The Wig Experts™Nov 17, 2022

Hi Katie, We apologize for the issue. It looks like one of our representatives assisted you yesterday, and you placed a new order! We hope you love Advanced French style!

Response from Wigs.com – The Wig Experts™Nov 17, 2022

Hi Vicky, We are sorry to hear about the wig you received and that you aren't satisfied with it. Unfortunately, this isn't an item you ordered from us. Our only order under your name is for four nylon wig liners. Our Client Care Manager also left you a voicemail regarding this. We hope you can clear this up with the right company.

Response from Wigs.com – The Wig Experts™Nov 16, 2022

Hi Roberta, It was a pleasure speaking with you today! We were happy to hear you could get a new order placed with a discount and that you love the Faux Fringe so much that you purchased another. Thank you for your feedback and for being a loyal client.

Response from Wigs.com – The Wig Experts™Nov 14, 2022

Hi Kathy, Thank you for providing that information. We are so sorry for your experience with your refund. You have spoken with a few of our representatives and emailed one (Virginia) regarding your refund. Unfortunately, we aren't able to refund because there is a dispute with Pay Pal.

Response from Wigs.com – The Wig Experts™Nov 14, 2022

Hi Bridget, We are sorry that you aren't satisfied with the piece you received. Our Client Care Manager contacted you and left a message to assist you with returning and exchanging. If you would still like to return it, there are return instructions on the packing slip that came with the package, or you can go to the website and click on returning your order.

Response from Wigs.com – The Wig Experts™Nov 14, 2022

Hi Lisa, We are sorry for the issue with the most recent Winner wig you received. Your account shows we refunded you for the item returned on 11/11. We appreciate you returning the piece and notifying us of the issues.

Response from Wigs.com – The Wig Experts™Nov 9, 2022

Hi Alice, Our Client Care Manager contacted you regarding the return because we haven't received it. We are sorry that you weren't satisfied with the quality of Alyssa. We look forward to hearing back from you.