Wigs.com – The Wig Experts™Reviews of wigs.com

I have ordered Envy wigs for over a decade, and dozens from wigs.com Since the Pandemic, I’ve noticed that the wig quality has degraded tremendously. The thickness, the cap quality, and overall look has changed for the worse. This specific wig I’ve ordered 5 times and the one I received this time was unwearable. The cap, the tracks, and the knots were completely visible, and the hair was so thin, the cap was seen throughout the head. I am sorely disappointed and as someone who has had hair loss since she was 8, this affected my confidence and my ability to go out in public and be viewed as “normal”

I could see the brown lines where hair are knotted. The central area of head where wig join in the middle was too bumpy. Front line silicon tabs with white plasrix type can be seen when I wore wig. They are badly fixed. A very bad wig. I trimmed that was my mostake now I cant return. I m not the first timer it was my 6th order. If quality remains the same.. I will choose Lord hair.

Bought HUMAN hair bangs due to alopecia. When I tried to dye the bangs to match my hair color, they did NOT take the color at all. The bangs are NOT human hair.

The wig looked terrible on me! Too much hair and the part was so high that in order for it to fit my hair was exposed about an inch. So disappointed! The picture did not look like the model had a larger head so it never occurred to me that the hair was so thick and long. I could never wear it in public.

At the beginning of January of this year, I made a purchase from you whose order number was #W2-823872. Once this order was received, I realized that the color was not as seen in the image on your website, so I proceeded to return it to you. I got the biggest surprise when I realized that you took the shipping and handling of the product out of my money when you sent it and when I returned it. Due to my lack of not having read the internal policies of that company, I had to pay for my mistake, but it caused me great displeasure. At first, when I didn't know that my money would be taken from me, I had told a customer service person, to please leave me the money for another purchase, but once I knew how much money you had taken from me, I decided that please put the money in my bank account, which has not happened so far.

I unpinned the label so I could try on the wig. When I removed the wig, I reattached the label. The color was not the same as in the photo. I was denied a refund and Wigs.com promised to return the wig to me. I believe Wigs.com would have denied my refund even if I'd never tried it on. The "returned wig" has yet to be returned. So, presently I am out the full price of the wig, as well as the wig being returned to me. I will not recommend Wigs.com to anyone, and will never again use Wigs.com. Shame on all of you.

Really bad experience. I will never buy from you again. Item description was not truthful, and they are just refunding part of what I pay for it, keeping the taxes for a product that was not sold. That is a total scam

I did not receive an order and I've written but did not get a reply