Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Jun 11, 2018

We are sorry the color does not work for you. We will have one of our client care reps. contact you to assist in finding a color that would be better and you can send that one back as long as it's in the original condition. We appreciate your feedback.

Response from Wigs.com – The Wig Experts™Jun 11, 2018

We apologize for the inconvenience and experience you had. Our records indicate the client care representative you spoke with noted to refund you the difference in shipping. We are currently processing that as a refund back to you. We appreciate your understanding and feedback.

Response from Wigs.com – The Wig Experts™Jun 8, 2018

We apologize that you weren't notified about the item you ordered being on backorder. We have worked on our backorder process and feel it has improved now. Our records indicate the item you ordered (Jazz Mono in 101F48T) is expected in around November. We will ship that out to you and notify you once it is ready for shipment. We appreciate your patience and understanding.

Response from Wigs.com – The Wig Experts™Jun 4, 2018

We are sorry that the item and/or color you ordered didn't work out. We do offer the option of store credit therefore, no handling fee and you would be able to order a different piece or color. If you would still like something else or a different color our client care specialists would be happy to assist you as well place the fee as a store credit.

Response from Wigs.com – The Wig Experts™May 30, 2018

We apologize about the delay with the other item (Reese) on your order. We are shipping that out and you will receive an email with tracking within the next 24-48 hours. We appreciate your patience and the feedback.

Response from Wigs.com – The Wig Experts™May 30, 2018

We are sorry to hear that you aren't satisfied with the piece. The manufacturer is still the same, however they can change the packaging. Sometimes, the colors can vary slightly. You are welcome to send it back for store credit if you want to try something else or a different color or to return for a refund. The packing slip you received with the order will have the information for returning. We hope that this helps resolve the issue, however if you need further assistance please feel free to contact us.

Response from Wigs.com – The Wig Experts™May 25, 2018

We apologize for the poor customer service you experienced with our company. We are working with our manufacturers to better communicate with us about backorders and estimated time of arrival for products and styles. Thank you for your feedback - it is greatly appreciated.

Response from Wigs.com – The Wig Experts™May 21, 2018

We apologize for the inconvenience and poor service. We are working with our manufacturers to keep the best selling styles and colors in stock at all times. We appreciate your patience with us while we work on this issue!