Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Jul 19, 2022

Hello Patricia! Thank you so much for the great review! We are thrilled to hear that you love your new style! The great thing about alternative hair is that there are tons of styles in different lengths available! Another plus, is that they are also customizable! We recommend finding a local stylist that knows how to cut and trim alternative hair.

Response from Wigs.com – The Wig Experts™Jul 13, 2022

Hello Annis, Thank you for your feedback! Our manufacturers do not provide combs in the wigs, this is primarily due to the fact that combs can become an irritant to our clients who have sensitive scalps so the technology in the design of the caps makes those combs obsolete. However, we are here to help! We offer free virtual consultation as well as amazing Wig Experts who are ready to serve you, if you have any questions regarding size and measuring your head for a wig please give us a call.

Response from Wigs.com – The Wig Experts™Jul 13, 2022

Hello Kathleen, Thank you so much for your feedback and thank you for supporting Wigs.com! We would like to sincerely apologize for the difference is service that you've experienced, along with the difficulties we've all experienced in the last 4 years. Color selections are limited and all order are subject to a 1-2 business day processing time before the order can ship out. Please give us a call before placing your next order and we will be happy to check stock for you and provide you with an ideal time frame for your order to ship out.

Response from Wigs.com – The Wig Experts™Jul 8, 2022

Hello Belinda! We are sad to hear that the product was not the quality you were expecting! If you need assistance with a return or scheduling a free virtual consultation we would love to be there for you! Please contact us directly! Monday - Friday, 8:00 am to 6:30 pm CST. Call TOLL FREE 1-800-581-2001 or email: [email protected].

Response from Wigs.com – The Wig Experts™Jul 7, 2022

What an amazing friend you are! Keep in mind we accepts returns on all eligible items that are within 30 days of the original purchase date! Please refer to our return policy and protal at the link below: https://www.wigs.com/pages/returns

Response from Wigs.com – The Wig Experts™Jul 7, 2022

To better assist you, we would recommend a virtual consultation. We know shopping online and wondering if it's right can be challenging, and based on the part of the process you are on, you would be the perfect candidate for a virtual consultation. This free premier service that we now offer will help us better serve your needs! Virtual consultations give you the option of doing a one-on-one zoom with one of our experts. This then allows us the opportunity to show you how to measure, go over styles, and color options; as well as answer any questions you may have. If this is something you are interested in, let us know and we will gladly set up a time to meet with you. You may also book online by using the link below: https://www.wigs.com/pages/virtual-consultation

Response from Wigs.com – The Wig Experts™Jun 22, 2022

Hi Irene, Thank you for sharing how much you love your new Coti!

Response from Wigs.com – The Wig Experts™Jun 15, 2022

Hi Myrna, It sounds like a video chat with one of our experts would help! We offer this service for free. You can sign up by going to the link below: https://www.wigs.com/pages/virtual-consultation One of our experts will also call you today to assist.