Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Jun 19, 2023

We truly appreciate such a positive review! We strive to provide an overall great experience, and it makes us happy to know this has been the case with you! Thank you for choosing Wigs.com! We hope to always have you as a client!

Response from Wigs.com – The Wig Experts™Jun 19, 2023

We are glad that the return process was easy. However, we understand this color did not work out. Therefore, we highly advise that you take advantage of the free services we offer, such as a virtual consultation. We can then go over color, style, and help you measure if needed. We want to answer any questions you may have to help you find the right piece. You are welcome to book a consultation through the link below. https://www.wigs.com/pages/virtual-consultation. We look forward to assisting you!

Response from Wigs.com – The Wig Experts™Jun 20, 2023

Tita, we sincerely apologize for this situation! Yes, unfortunately, UPS was unable to deliver the package, as the address was missing an apartment number. It is crucial that when placing an order online the address is complete and includes any apartment or building number, if it applies. Please know that this is only to ensure your investment is secure and delivered to you at the right address. You are also more than welcome to have orders delivered to a secure UPS location near you if that is more convenient. We value you as a customer and value your feedback! We are always looking for ways to improve and we truly apologize that this happened. Please do not hesitate to contact us we are always happy to explore different options for delivery locations.

Response from Wigs.com – The Wig Experts™Jun 19, 2023

We are so happy that you loved your items! We strive to provide the best products and overall service! We truly thank you for this feedback! Unfortunately, we know that these costs can add up. Please keep in mind we also provide you the option to pay for Duty and Tax upon checkout instead of at delivery. We hope this information can be helpful and please do not hesitate to contact us if you need any assistance! We are always happy to help!

Response from Wigs.com – The Wig Experts™Jun 19, 2023

Jane! We could not be any more excited to hear that this item worked out so well for you! We know the importance of having a quality item that looks and feels natural! We truly appreciate you for sharing this and we hope to always have you as a client.

Response from Wigs.com – The Wig Experts™Jun 19, 2023

Pam, Thank you for sharing your feedback! Heather is an asset to our customer care team! We are so happy to know you had a great experience speaking and being assisted by her. We truly appreciate you for choosing to shop with us!

Response from Wigs.com – The Wig Experts™Jun 16, 2023

Diane, we could not be happier to hear that you loved the MIla and that it worked so well for you. Thank you so much for sharing this with us and for choosing Wigs.com!

Response from Wigs.com – The Wig Experts™Jun 16, 2023

Thank you so much for choosing to shop with us! We are so happy to know you had an overall pleasant experience and we truly look forward to assisting you in the future! Thank you for sharing this with us!