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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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MJ
Customer Service was great when I needed to return a purchase. Received new purchase with in 3-days. New topper is perfect and price was very reasonable.
Response from Wigs.com – The Wig Experts™Jun 30, 2023
Thank you for such positive feedback! Our main focus is to provide great service all around and it makes us happy to know that this was your experience! We are truly glad that you loved your new topper! Thank you for choosing Wigs.com.
Karen K.
I’ve never returned anything after many years of purchasing at Wigs.com but I finally had an item I needed to return and it want flawlessly. Thanks
Response from Wigs.com – The Wig Experts™Jun 30, 2023
We really appreciate your loyalty throughout the years, and are so happy to know that even though you had to return an item, it was a pleasant experience. Thank you for sharing your feedback and we hope to always have you as a client!
Mary W.
Love the products. Soft and flattering. Now I need one for my friend who had lung cancer. She has never smoked in her life.
Response from Wigs.com – The Wig Experts™Jun 29, 2023
Mary, we know how difficult it can be to open up about personal situations, so we truly thank you for trusting us with this. We are so sorry to hear about what your friend has gone through. We love that you thought of her when you found this product and we hope she will love it and feel incredible in it too! Please do not hesitate to reach out to us if we can help in any way. We send you both so much love! Thank you for choosing us!
Food Explorer from R.
There are so many things that made me give a five star rating. The one hour consultation prior to purchasing a wig is truly a game changer. It helped me to understand not only what the different types of wigs are, but also to help me with a color match. Dana was amazing! The other game changer was the opportunity to have the consultant help me when I tried the wig on for the first time via zoom. The last thing I would mention is the return policy. There were two wigs that I had to choose from, and one did not match my hair as I had hoped, and it was returnable. Can’t say enough good about wigs.com
Response from Wigs.com – The Wig Experts™Jun 28, 2023
WOW! This is everything to us! We strive to provide an overall easy, helpful, and pleasant experience for our customers as we know it can be challenging to purchase a wig online. Dana has a big heart and truly cares for our customers, so we are super happy that you had a great experience with her. Thank you so much for your amazing feedback, and we hope to continue assisting you in the future!
Stephanie M.
I always have a FANTASTIC experience with Wigs.com!!! They are always so kind when I reach out and very knowledgeable. I will keep coming back and recommending to my friends and family, and whomever loves wigs like I do!! :)
Response from Wigs.com – The Wig Experts™Jun 27, 2023
Dear Stephanie, Thank you so much for your incredibly kind words and positive feedback! We're thrilled to hear that you consistently have fantastic experiences with Wigs.com. Your continued support and recommendation mean the world to us. We strive to provide exceptional customer service and ensure that each interaction is met with kindness and knowledge. It's wonderful to know that our team has been able to assist you effectively and make your experience enjoyable. We truly appreciate your loyalty and trust in us. Rest assured, we'll continue to work hard to maintain the same level of excellence and provide you with the best wigs and service possible. If there's ever anything specific you need assistance with or if you have any further questions, please don't hesitate to reach out. We're here to support you and make your wig journey as enjoyable as possible. Warm regards, The Wigs.com team
Marci T.
I had a great experience
Response from Wigs.com – The Wig Experts™Jun 27, 2023
Marci, we could not be happier to know that you had such a pleasant experience! Thank you for sharing this with us, and for choosing Wigs.com
Maura M.
Everything is made so easy!
Response from Wigs.com – The Wig Experts™Jun 27, 2023
Our goal is to provide an overall pleasant experience, and we are happy that we could make shopping with us easy! Thank you for sharing this!
Victoria G.
Great customer service
Response from Wigs.com – The Wig Experts™Jun 27, 2023
We are truly happy to know you had a great experience! We strive to provide the best service, so we are glad to know this was the case with you! Thank you for choosing wigs.com!
