Wigs.com – The Wig Experts™Reviews of wigs.com

4.410,269 reviews
Wellness & Spa
5055 Keller Springs Road, Suite 300, Addison, Texas

Wigs.com – The Wig Experts™

About Wigs.com – The Wig Experts™

Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.

Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: wigs.com
Website: wigs.com
Category: Wellness & Spa
Location: Addison, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wigs.com – The Wig Experts™ reviews

Showing 7,646 reviews with 5 stars · Clear filters

Joan T.
Jul 12, 2023
My experience with Wigs.com has been exemplary
My experience with Wigs.com has been excellent over the years. I have ordered at least a hundred wigs. Wigs.com has handled my transactions smoothly even when I had to return a couple hair pieces. Deliveries are timely and the condition of the hair pieces and products have been perfect. They definitely out perform the other online wig services that I have tried.
Response from Wigs.com – The Wig Experts™Jul 12, 2023
Joan, wow! Thank you for this amazing review. You are truly a valued customer to us and we sincerely appreciate you continuously trusting us throughout the years. It is always a pleasure to serve you and we look forward to always having you as a client! Thank you!
Sarah F.
Jul 12, 2023
Everything was fast even the shipping
Everything was fast even the shipping. Got it in 3 days.
Response from Wigs.com – The Wig Experts™Jul 12, 2023
We truly do our best to provide our customers with a great overall experience and we are so happy to know hear this feedback! Thank you for sharing this with us!
Rhonda P.
Jul 12, 2023
I LOVE my new topper!
The first topper I ordered just wasn't the right fit for me so I returned it, which was super easy, received my refund and then ordered another one and I LOVE IT! It's great quality, just as described, beautiful and full! I want to save it for special occasions, but I am going to wear it everyday and make everyday a special occasion!
Response from Wigs.com – The Wig Experts™Jul 12, 2023
We are so so happy to hear that your second order worked out so great! Yes! Absolutely, you deserve to feel amazing every day! We are so happy for you and we truly thank you for choosing and trusting wigs.com!
Sharon
Jul 12, 2023
Great help and great hair
I called for help choosing the right hairpiece for me, and the person on the other line, patiently helped me sort through my options. I have gotten the topper I needed and the color and style is great. I have had human hair hairpieces in the past, and the hair texture is much coarser than my natural hair. The texture of the synthetic hair from Jon Renau I chose, is baby fine and it feels so much more like my natural hair it is wonderful.
Response from Wigs.com – The Wig Experts™Jul 12, 2023
We are truly happy to know you had such a pleasant experience with our customer care team. We love to know that this hairpiece worked so well for you! Synthetic hair has really come a long way and the quality is beautiful! Thank you for trusting us and we hope to always have you as a client!
JM
Jul 12, 2023
Ease of ordering, Colorful wigs not just hair fiber photos!
Ease of ordering, images of every wig color on a mannequin or styling head to see how the color drapes on the head, not just a picture of the hair fibers for each color. Let me know when your Melted Plum or Midnight Berry colors come in, they are very striking. I like the idea of whipped berry but it looks like Grey hair to me. Can you come up with a "younger" looking or more colorful version of this almost perfect hue? The gift with purchase was a nice surprise too.
Response from Wigs.com – The Wig Experts™Jul 12, 2023
Thank you for this positive review! You are always welcome to enter your email or phone number on the item and color you are interested in and we are happy to notify you when it becomes available. We truly appreciate this feedback as we are always looking for ways to improve and continue providing you with the best products! Thank you, truly, for choosing Wigs.com!
Nicol
Jul 11, 2023
Easy returns!
Unfortunately I had to return an ill-fitting wig but they made it very easy for me.
Response from Wigs.com – The Wig Experts™Jul 11, 2023
We are sorry to hear your order did not work out, but we are glad that the process to return was easy! We urge you to take advantage of our free services, such as our Virtual consultations. We can then, assist you with measurements, style, color, and any questions you may have. If this is something you are interested in, you may book by using the link below. https://www.wigs.com/pages/virtual-consultation
Christina K.
Jul 11, 2023
The customer service reps are ALWAYS…
The customer service reps are ALWAYS very helpful!
Response from Wigs.com – The Wig Experts™Jul 11, 2023
We are so grateful to receive this feedback! We truly value our customers and it makes us happy to know you've had such a pleasant experience with our customer care team! Thank you for choosing Wigs.com!
PB
Jul 10, 2023
Great service
Great service. I need to try on before purchase.
Response from Wigs.com – The Wig Experts™Jul 11, 2023
We are so happy to know you had a positive experience shopping with us. We understand shopping online can present some challenges, especially with size and how it may look and feel on us, but we are here to help. We strive to make shopping online a smooth and easy process. Therefore, you may consider a free virtual consultation where we can guide you through measuring, color, and style. If this is something you are interested in, you may use the link below to book! https://www.wigs.com/pages/virtual-consultation

Wigs.com – The Wig Experts™Reviews of wigs.com

About Wigs.com – The Wig Experts™

About these reviews

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Wigs.com – The Wig Experts™Reviews of wigs.com

Wigs.com – The Wig Experts™ reviews

My experience with Wigs.com has been exemplary

Everything was fast even the shipping

I LOVE my new topper!

Great help and great hair

Ease of ordering, Colorful wigs not just hair fiber photos!

Easy returns!

The customer service reps are ALWAYS…

Great service

About Wigs.com – The Wig Experts™

About these reviews

More in Wellness & Spa, Texas

Infinite Massage

Loeschlab

Transform Pelvic Health

Seasons of Sound

Wigs.com – The Wig Experts™ reviews

My experience with Wigs.com has been exemplary

Everything was fast even the shipping

I LOVE my new topper!

Great help and great hair

Ease of ordering, Colorful wigs not just hair fiber photos!

Easy returns!

The customer service reps are ALWAYS…

Great service