Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Aug 3, 2023

Hi Janet, We are saddened that Jones didn't work out for you. Thank you for the fantastic review about our customer service and easy return! We hope you continue to purchase with us, and please know our experts are available if you need help finding the right style and color! Many thanks, The Wigs.com Team

Response from Wigs.com – The Wig Experts™Aug 3, 2023

Hi Karen, Thank you for your feedback about Daily Large! We are saddened that the style didn't work out, but we see you have already ordered another style, so we hope one is better suited for you! If you still need help finding the right style and color, our experts are available and would love to help you over a video consultation (linked below): https://www.wigs.com/pages/virtual-consultation We hope you have a wonderful day! The Wigs.com Team

Response from Wigs.com – The Wig Experts™Aug 1, 2023

Hi Betty, We are thrilled to hear that our consultant Lizzie showed you courtesy and shared her knowledge with you! We do apologize for any confusion regarding your refunds. The only money not returned to you were shipping costs, which are paid out to the carrier. We understand this can be costly. Therefore we recommend meeting with one of our consultants via video so that we can help you find the perfect style and color and don't have to keep returning (link below): https://www.wigs.com/pages/virtual-consultation We appreciate your feedback and look forward to hopefully meeting with you for a consultation soon! Sincerely, The Wigs.com Team

Response from Wigs.com – The Wig Experts™Jul 31, 2023

We are so happy to hear this feedback! We truly value our customers and it is amazing to know you had a positive experience shopping with us! Thank you for trusting Wigs.com!

Response from Wigs.com – The Wig Experts™Jul 28, 2023

We are so happy to know that this item worked so well! Thank you for sharing this and for trusting us! We hope to always have you as a client!

Response from Wigs.com – The Wig Experts™Jul 28, 2023

We are happy to know you had a positive experience shopping with us. We are pleased to offer you the benefit of licensed cosmetologists on staff ready to assist you and provide expert advice on color and style. If you would ever like to speak to us directly or need any assistance, please call us toll-free at 1-800-581-2001 Monday through Friday, 8:00 AM to 6:30 PM CST.

Response from Wigs.com – The Wig Experts™Jul 28, 2023

Thank you for sharing this with us. We are truly happy to know you had a positive experience shopping with us! We hope to always have you as a client. The Wigs.com Team!

Response from Wigs.com – The Wig Experts™Jul 27, 2023

We are sorry to hear the item did not work out, but we are happy to know the return process was smooth! We urge you to take advantage of our free virtual consultation service! Where we can guide you through color style and measurements. if you are interested in a virtual consultation, you may book by using the link below. https://www.wigs.com/pages/virtual-consultation