Janie
Easy returns
Easy returns
Response from Wigs.com – The Wig Experts™Dec 5, 2022
Hi Janie, We are thankful to know we provided you with an easy return process. Thank you for the positive review!
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Janie
Easy returns
Response from Wigs.com – The Wig Experts™Dec 5, 2022
Hi Janie, We are thankful to know we provided you with an easy return process. Thank you for the positive review!
Charlotte L.
Very good service in ordering and returns.
Response from Wigs.com – The Wig Experts™Nov 21, 2022
Hi Charlotte, Thank you for shopping with us and for the positive review!
Amy
The wig is not as curly as shown. It is more wavy. The color is nice.
Response from Wigs.com – The Wig Experts™Nov 15, 2022
Hi Amy, We are sorry to hear you aren't satisfied with the pattern on Turn. Some pieces can come out curlier than others. We don't want you to hold onto an item or pay for an item you aren't satisfied with, so please know that you can return it. We have two similar styles with a little more curl called Movie Star and Loop that you might like better! We appreciate your feedback.
Vicki M.
The only reason I gave Wigs.com a 4-start rating rather than a 5 is because of the return shipping fees. The shipping fee to deliver the wig to me was $13, whereas the return fee was $25. It advertises no re-stocking fee but makes up for it with the return shipping charges.
Response from Wigs.com – The Wig Experts™Nov 7, 2022
Hi Vicki, We apologize for any confusion with refunds. We don't have any restocking fees that we deduct. The only money not refunded is shipping costs. The shipping to you, and if you use our pre-paid return label, that return shipping cost is deducted. We hope this helps clarify your refund.
Yelena S.
Antonia was personable and aware of her inventory.
Response from Wigs.com – The Wig Experts™Nov 4, 2022
Thank you for that feedback about Antonia! She is one of the most experienced, knowledgeable, and excellent consultants we have on our team. We are lucky to have her.
Kristy B.
Fast shipping. The wig quality is average.
Response from Wigs.com – The Wig Experts™Oct 17, 2022
Hi Kristy, Thank you for your feedback about Kristen. We see you returned that piece and were refunded. We hope the new order for Ignite Petite is a better fit for you!
Ashleigh
I went with the cheaper ones, so I didn't expect to high of quality. They're pretty decent! Only my first ever purchased. Packaged very well and delivered quickly as told.
Response from Wigs.com – The Wig Experts™Oct 17, 2022
Hi Ashleigh, We are pleased to hear you are happy with your purchase!
J G.
Got my crown piece very quickly! It’s very well put together and blends with my natural hair perfectly. Will definitely be purchasing from wigs.com again.
Response from Wigs.com – The Wig Experts™Oct 13, 2022
Hi, We are pleased to hear that your new topper is just what you wanted and needed! Thank you for choosing us for your hair needs.