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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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lena L.
Always very helpful and could not be ANY nicer on the phone ❣️❣️❣️
Response from Wigs.com – The Wig Experts™Oct 30, 2023
Heather is an asset to our team! We love that you had such a positive experience interacting with her. Thank you for trusting wigs.com! We hope to always have you as a client.
Renee G.
Easy to select wigs, easy to order and affordable 👌
Response from Wigs.com – The Wig Experts™Oct 30, 2023
Thank you for sharing your experience. We are glad to know the shopping process and pricing was to your liking. We hope to always have you as a client! Thank you for choosing Wigs.com
Louis S.
I tried to put together an order online and had trouble so I called them. They were so very helpful with everything including giving me a discount which I so appreciate. I had them shipped me three wigs and I bought two and sent one back. Again, when they refunded my money for the one I sent back, I had a question about it, and they answered it immediately. Everyone was very helpful and I so appreciate the time and effort it took to help me. Thank you so much I will definitely shop with you guys again. The prices are good and service is better!
Response from Wigs.com – The Wig Experts™Oct 30, 2023
We truly strive to provide the best service to our valued customers, and we are so happy to hear such a positive experience! Thank you for sharing this and for trusting Wigs.com!
Monica C.
You have an excellent costumer service ! Jade has been super nice and informative about all my questions making wonderful recommendations and explaining everything to full detail. This makes a world of a difference, I am most definitely going to be a return costumer
Response from Wigs.com – The Wig Experts™Oct 27, 2023
We are super excited to hear this feedback! We love Jade and we are glad you had a great experience interacting with her! Thank you for sharing this with us and for trusting Wigs.com! We look forward to assisting you in the future.
Cynthia N.
Mist of the eigs I buy are great. I don't have access to a printer. The return process would be easier if you printed a return label in the packaging.
Response from Wigs.com – The Wig Experts™Oct 26, 2023
Hi Cynthia, We are sorry for any trouble with our returns process. We tried to make it easy for our clients by providing the pre-paid return label online as an option. You can always return it using any carrier if you don't have a printer. We reached out to you to help with this as well. We appreciate your feedback. Sincerely, The Wig Experts
Diane A.
Great experience! Wig arrived quickly.
Response from Wigs.com – The Wig Experts™Oct 26, 2023
Hi Diane, We love your feedback, and thank you for sharing!
customer
My wig was perfect! Average is the right size for my head. I've gotten a petite wig in the past and it was too tight. I received my wig in four days.
Response from Wigs.com – The Wig Experts™Oct 26, 2023
We are ecstatic to hear your wig was the perfect style and color for you! Thank you for sharing your personal experience and the positive review about the delivery time. Sincerely, The Wig Experts
Robyn S.
Since we can't really know if a wig will work till we actually try it on, I REALLY appreciate wig.com's return policy. Not having to pay a restocking fee is a major deal that actually encourages me to order wigs that I might not have taken a chance on otherwise. It pretty much ensures that I will purchase all my wigs from wigs.com!
Response from Wigs.com – The Wig Experts™Oct 26, 2023
Hi Robyn, Thank you for sharing your thoughts on Wigs.com's return policy. It's great to hear that our policy, particularly the absence of a restocking fee, makes you feel more comfortable trying out wigs. While we appreciate your positive feedback, we encourage you to utilize our experts by booking a virtual consultation. This free premier service provides a way to find the right style and color without returning. We are excited to help you in the future. Enjoy your wigs!
