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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jill
Liked ease of website. Quick shipping.
Response from Wigs.com – The Wig Experts™Nov 22, 2023
We're thrilled you found our website easy to use and experienced quick shipping. Providing a seamless online experience and efficient delivery are top priorities for us. Thank you for choosing us, and we look forward to serving you again!
Casandra G.
Check my account which makes a statement. I’m still a satisfied customer after all these years.
Response from Wigs.com – The Wig Experts™Nov 22, 2023
Hi Casandra, We genuinely appreciate your long-standing loyalty and satisfaction with our services. It's customers like you who make our journey meaningful. Happy Holidays!
Marianne
I am extremely sad that I had to do a return on the wigs that I was hoping to love. They were of great quality and well made. However I feel that I need assistance with style and color as I plan to make a change in what I have been wearing. After Thanksgiving I am hoping to book an appointment with wigs.com virtual/online. Thanks for your service.
Response from Wigs.com – The Wig Experts™Nov 22, 2023
Hi Marianne, We are sorry that the Gala and Winner Petite didn't work out. Yes, we recommend a virtual consultation with one of our experts! It's the best way to find the right color and style, with the end goal: you love the new piece and don't have to return. To schedule an appointment, please click on the link below: https://www.wigs.com/pages/virtual-consultation We look forward to meeting and helping you find your new style!
Pegi P.
No hassle refunds
Response from Wigs.com – The Wig Experts™Nov 21, 2023
We are thrilled to hear you received your refund promptly with no issues!
Therese F.
Although the wig wasn't right for me I appreciate that I was able to try on and then return with no issues
Response from Wigs.com – The Wig Experts™Nov 21, 2023
Hi Therese, Thank you for the positive feedback! We know shopping online and wondering if it's fitting can be challenging, and based on the part of the process you are on, you would be the perfect candidate for a virtual consultation. This allows you to do a one-on-one Zoom with one of our experts. This allows us to show you how to measure, go over styles and color options, and answer any questions you may have. If this interests you, let us know, and we will gladly schedule a meeting with you. You may also book online by using the link below: https://www.wigs.com/pages/virtual-consultation Warm regards, The Wig Experts
Mary K.
Love the quality of the wig very natural and arrived in a timely manner. Great addition to my collection. Will definitely use this company again.
Response from Wigs.com – The Wig Experts™Nov 21, 2023
Hi Mary, We're thrilled to hear that you love the quality of the wig and that it made a great addition to your collection! Timely delivery is a vital part of our service, and we're glad it met your expectations. We look forward to serving you again in the future. Warm regards, The Wig Experts
Melissa B.
My product is always packed perfectly always in perfect condition great delivery service
Response from Wigs.com – The Wig Experts™Nov 21, 2023
We're delighted to hear that your product always arrives in perfect condition and that you've had a great experience with our delivery service. Providing a seamless and reliable shopping experience is essential to us.
Susan
I love the Price Match Guarantee! I recently reached out to customer service. They generously reduced the price of the topper I wanted simply because a competitor's website had it priced lower. Very pleased, thank you!
Response from Wigs.com – The Wig Experts™Nov 21, 2023
We're thrilled to hear that we were able to price match for you! Ensuring you get the best value is essential to us, and we're delighted that you had a positive experience with our customer service team. Feel free to reach out if you have more questions or need further assistance. Thank you for choosing us, and we appreciate your feedback!
