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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Barbara T.
Delivery time was amazing! Quality of the wig was great!!!! Definitely order again!!!!!!
Response from Wigs.com – The Wig Experts™Jan 31, 2024
Thank you for your fantastic feedback! We're thrilled to hear that you were impressed with our delivery time and found the quality of Onda to be great. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you.
Sandra T.
Great selection Great prices Great and quick service
Response from Wigs.com – The Wig Experts™Jan 31, 2024
Thank you for your excellent feedback! We're thrilled you've had a positive experience with us. It's fantastic that you appreciate our great selection, great prices, and quick service. Providing a wide range of options at affordable prices, coupled with efficient service, is what we aim for, and we're delighted to know we've met your expectations.
Robert H.
My sister,72, lost her hair from chemo for lung and brain cancer and desperately wanted to improve her appearance. I got on your website and ordered her a wig, which she loves. It is amazing how well she is doing knowing that she looks better which makes her feel better. Thank you!!
Response from Wigs.com – The Wig Experts™Jan 31, 2024
Dear Robert, Thank you so much for sharing your sister's story with us. We're deeply touched to hear about the Winner Petite's positive impact on her, especially during such a challenging time. Losing hair due to cancer treatment is undoubtedly a challenging experience, and we're honored to have played a small part in contributing to your sister's sense of well-being. It's incredible to hear that the wig has improved her appearance and positively impacted her overall outlook. Please feel free to reach out if there's anything more we can do to support your sister or if she has any specific needs or preferences. Our thoughts are with your sister, and we wish her continued strength and recovery. Thank you for choosing us, and we're grateful to be part of your sister's journey. Warmest Regards, The Wig Experts
Linda D.
Ignite Petite has improved my life. My hair looks great every day, and the good part is that it looks so natural that even my kids have not noticed. My husband loves the look and he loves the fact that it has taken my time to get entirely ready to go out from an hour to less than half that time. I love Jon Renau Ignite!
Response from Wigs.com – The Wig Experts™Jan 29, 2024
Dear Linda, Thank you for sharing your wonderful experience with Jon Renau Ignite Petite! We're thrilled to hear that it has positively impacted your life. It's fantastic that your hair looks great every day, and the natural appearance of Ignite has even gone unnoticed by your kids. The fact that it has streamlined your preparation time is a bonus, making your routine more efficient. We appreciate your love for Jon Renau Ignite, and we're here to assist you with any future needs or questions. If there's anything more we can do for you, please feel free to reach out. Thank you for choosing us; we're delighted to have played a part in enhancing your daily experience! Best regards, The Wig Experts
Elise G.
Very fast delivery (2 days) with no extra fees, easy to navigate website, good service, good selection and brands, I've only shopped Wigs.Com for over 8 years and I would never shop anywhere else. However, I couldn't get on website tonight because forgot my password and then I tried then I tried the number that was emailed to me and I kept getting messages about use of "@." I was doing something wrong and now I can't access website for 2 hours due to "too many attempts."Frustrating.
Response from Wigs.com – The Wig Experts™Jan 29, 2024
Dear Elise, Thank you for being a loyal customer for over eight years! We're delighted to hear that you've consistently had a positive experience with us, from the fast delivery and user-friendly website to our good service and diverse selection of brands. Your loyalty is truly appreciated, and we're honored to be your go-to choice for wigs. We contacted you this morning regarding being unable to get on a website. We're committed to maintaining the high standards that keep you coming back. Thank you for choosing us, and we look forward to continuing to serve you! Best regards, The Wig Experts
Parent
When I called customer service the woman I spoke with was so helpful. I am new to wigs and she walked me through so many questions I had!
Response from Wigs.com – The Wig Experts™Jan 29, 2024
Thank you for sharing your experience with us! We're thrilled that our customer service representative was so helpful and guided you through your questions as you navigate the world of wigs. We understand that the process can be overwhelming for newcomers, and we're here to make it as seamless as possible. Feel free to reach out if you have any more questions or need further assistance as you explore wigs. We're here to help! Thank you for choosing us, and we look forward to being of service in the future. Best regards, The Wig Experts
Alice N.
Very detailed and caring customer service
Response from Wigs.com – The Wig Experts™Jan 29, 2024
Thank you so much for your kind words! We're delighted that you found our customer service detailed and caring. Providing a positive and attentive experience is a top priority for us.
Kani A.
They care about the customers Customer service is great! And of course love the wigs
Response from Wigs.com – The Wig Experts™Jan 29, 2024
Dear Kani, Thank you so much for your kind words! We're delighted to hear that you feel cared for as a customer and have had a great experience with our customer service. Providing exceptional service is a priority for us. And, of course, we're thrilled that you love our wigs! Thank you for choosing us, and we look forward to serving you again in the future! Best regards, The Wig Experts
