Wigs.com – The Wig Experts™Reviews of wigs.com

4.410,269 reviews
Wellness & Spa
5055 Keller Springs Road, Suite 300, Addison, Texas

Wigs.com – The Wig Experts™

About Wigs.com – The Wig Experts™

Shop the latest & best from name brands - human hair, lace front and synthetic wigs. Benefit from exclusive video reviews + guidance from The Wig Experts.

Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: wigs.com
Website: wigs.com
Category: Wellness & Spa
Location: Addison, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Wigs.com – The Wig Experts™ reviews

Showing 7,646 reviews with 5 stars · Clear filters

Donna J R.
Mar 2, 2024
I really like Wigs.com
I really like Wigs.com. they are easy to do business with and always willing to make the customer beautiful! I have had the best experience with the company when I ordered two different colored wigs and was hoping one of them would match. Neither did but they worked with me and I received full refund. I will order again and hopefully find the right color!
Response from Wigs.com – The Wig Experts™Mar 4, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you had a great shopping experience on wigs.com. We're sorry to hear that you couldn't find a color match though. We'd like to offer you the opportunity to book a free virtual consultation with one of our experts via Zoom. Here's the link for your convenience https://www.wigs.com/pages/virtual-consultation
Chris L.
Mar 1, 2024
My items were delivered promptly and it…
My items were delivered promptly and it great condition. Much faster shipping than other wig companies. I believe it shipped out the next day. The only thing is make sure you watch review videos on YouTube because the color and look aren't always how they appear on the site.
Response from Wigs.com – The Wig Experts™Mar 1, 2024
Hi Chris Thank you so much for your wonderful feedback!! We are so happy to hear you had such a wonderful experience on our wigs.com site.
Gloria K. M.
Mar 1, 2024
Return went so smoothly!
Return went so smoothly! And yes, I already ordered and received a second wig! Very pleased.
Response from Wigs.com – The Wig Experts™Mar 1, 2024
We're delighted to hear that you found the return process easy. However, we're sorry to hear that you didn't find the item you were looking for. We want to help! We offer free virtual consultations via Zoom to assist you in finding the perfect item. Here's the link for your convenience: https://www.wigs.com/pages/virtual-consultation
Jennifer
Mar 1, 2024
Extremely fast service and shipping
Extremely fast service and shipping. I've been a long time customer and I've always been satisfied. The Spotlight Elite is the finest wig I have ever had. I always get it shaped by my stylist. I've even had it trimmed to a shorter length, which I find looks better than buying a shorter wig.
Response from Wigs.com – The Wig Experts™Mar 1, 2024
Thank you for your wonderful review. We are so happy to hear you love the Spotlight Elite as much as we do! We are so thrilled to hear about you wonderful experience with shipping.
Ronald
Mar 1, 2024
Great wig just as pictured and advertised …
Great wig just as pictured and advertised. Purchased two of the same in different colors and have had compliments on both. Very comfortable and so easy to style, just run your fingers through the hair, no comb or brush necessary.
Response from Wigs.com – The Wig Experts™Mar 1, 2024
Thank you Patricia for your wonderful feedback! We are so happy to hear you love the Bo Mono as much as we do!
Nancy S.
Feb 17, 2024
I ordered Sky- creamy toffee R
I ordered Sky- creamy toffee R, last month and ordered my second one this month. I love it so much that I ordered again because it was on sale and I couldn’t pass it up. I’m so happy with everything about it except the shine but I know that that can be fixed. I did have to trim the bangs a little bit but other than that, it’s perfect! I definitely will keep buying from wigs.com. Also the wigs are delivered within 5 days!
Response from Wigs.com – The Wig Experts™Feb 20, 2024
Hi Nancy, We're thrilled to hear that you love your Sky wig in creamy toffee R so much that you ordered a second one! We're sorry to hear about the shine. It's great to know that you're aware it can be fixed. It's fantastic that you find the wig perfect after trimming the bangs. We're delighted to have you as a loyal customer, and we look forward to serving you again in the future. Sincerely, The Wig Experts
Rick
Feb 10, 2024
customer service
customer service
Response from Wigs.com – The Wig Experts™Feb 12, 2024
Thank you for your feedback on our customer service! We strive to provide the best assistance possible, and we're glad to hear that you had a positive experience. We appreciate your support and look forward to serving you again in the future!
Barbara
Feb 9, 2024
Prices are great, returns quick and easy.
Prices are great and when I did a return the money was refunded to my credit card same day the item was received back by Wigs.com Very happy! Oh, and no restock fees is very much appreciated.
Response from Wigs.com – The Wig Experts™Feb 12, 2024
Hi Barabara, Thank you for your feedback! We're thrilled to hear that you're happy with our prices and our return process. Providing fast refunds and not charging restock fees are part of our commitment to excellent customer service. We appreciate your support and are here to help with anything you need! The Wig Experts

Wigs.com – The Wig Experts™Reviews of wigs.com

About Wigs.com – The Wig Experts™

About these reviews

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Wigs.com – The Wig Experts™Reviews of wigs.com

Wigs.com – The Wig Experts™ reviews

I really like Wigs.com

My items were delivered promptly and it…

Return went so smoothly!

Extremely fast service and shipping

Great wig just as pictured and advertised …

I ordered Sky- creamy toffee R

customer service

Prices are great, returns quick and easy.

About Wigs.com – The Wig Experts™

About these reviews

More in Wellness & Spa, Texas

Infinite Massage

Loeschlab

Transform Pelvic Health

Seasons of Sound

Wigs.com – The Wig Experts™ reviews

I really like Wigs.com

My items were delivered promptly and it…

Return went so smoothly!

Extremely fast service and shipping

Great wig just as pictured and advertised …

I ordered Sky- creamy toffee R

customer service

Prices are great, returns quick and easy.