Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Aug 25, 2026

Grace, We’re sorry to hear about your experience and understand your frustration. We would like to clarify that our orders do not ship from China. We also process eligible refunds once returned merchandise is received and inspected according to our return policy. We encourage you to contact our Client Care team with your order and return tracking information so we can review the return status and assist you further.

Response from Wigs.com – The Wig Experts™Aug 15, 2026

Geraldine, We’re sorry the color did not match your expectations. We understand how disappointing this can be. Please contact our customer service team so we can help you find a shade that better matches what you’re looking for.

Response from Wigs.com – The Wig Experts™Jul 24, 2026

Lorianne, We're very sorry to hear about your experience, and we understand your frustration. We'd like the opportunity to look into this for you. Please reply with your order number, and we'll review the status of your order right away and work to help resolve the issue as quickly as possible.

Response from Wigs.com – The Wig Experts™Jul 24, 2026

LaDonna, We're sorry to hear the color wasn't what you expected. We understand how disappointing that can be. Once we receive and inspect your return, we'll process your refund back to your original payment method in accordance with our return policy. We appreciate you giving us the opportunity to make this right.

Response from Wigs.com – The Wig Experts™Jul 21, 2026

Thank you for your feedback. We're sorry to hear the wig did not meet your expectations or match what you were expecting from the online photos. We also apologize that the return process was more difficult than anticipated. Your comments are appreciated and will be shared with our team as we continue working to improve both our product presentation and customer experience.

Response from Wigs.com – The Wig Experts™Jul 15, 2026

We're sorry to hear the hair tie pieces did not meet your expectations. We appreciate your feedback regarding the fullness and the difficulty of using the bands, as it helps us identify areas for improvement. We understand how disappointing this experience must have been and appreciate you taking the time to share your thoughts.

Response from Wigs.com – The Wig Experts™Jul 10, 2026

Jackie, We are delighted to hear you had such a positive experience with us. Thank you for sharing your kind words!

Response from Wigs.com – The Wig Experts™Jul 10, 2026

Donna, We're sorry to hear the wig did not meet your expectations. We understand how disappointing that can be. If there is anything we can still do to assist or help you find a style that better suits your needs in the future, we'd be happy to help. Thank you for taking the time to share your feedback.