Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Jul 7, 2023

We are glad to know you received an item you love! We apologize as shipping costs are calculated and vary depending on location. However, we offer FREE Standard Ground Shipping on orders over $150 (before taxes), and all shipping promotions apply to US Ground shipments only. Keep in mind, US Air shipping is the required option for Hawaii, Puerto Rico, and Alaska – US Ground shipping is not an option. Keep in mind, free shipping must be selected at checkout. However, we truly appreciate your feedback as it helps us improve! Thank you for choosing wigs.com, and we look forward to assisting you in the future!

Response from Wigs.com – The Wig Experts™Jul 6, 2023

We are so glad to know you loved your purchase! Thank you for sharing your feedback, and for choosing to shop with us!

Response from Wigs.com – The Wig Experts™Jun 30, 2023

We are truly sorry to hear about this experience. Unfortunately, we were unable to reach you via phone call. However, we have sent an email and as mentioned you are more than welcome to reach out to us and we will be more than happy to assist you directly. We are happy to know you loved your item, and we truly thank you for your feedback as we are always looking for ways to improve. Our customers are our main focus and we will continue to make improvements! Thank you for sharing this with us and we look forward to hearing from you!

Response from Wigs.com – The Wig Experts™Jun 28, 2023

Lynnell! We truly value your loyalty! We are sorry that this item did not work out, and we apologize for any confusion. Please note, you are more than welcome to return this item (following our guidelines). The final sale message is meant for the breastcancer.org donation and not the item. Please know we have sent a direct email for further assistance and to provide you with the return label. Thank you for your feedback, and for choosing Wigs.com!

Response from Wigs.com – The Wig Experts™Jun 28, 2023

We are truly sorry to hear this item was not to your satisfaction! However, you are more than welcome to return it for a refund. We can then assist you in placing a new order for this item, ensuring it is to your liking, or provide you with similar style options. We have sent a direct email with further information and assistance on this return. We truly appreciate your feedback as it helps us improve! Thank you for choosing wigs.com and we look forward to hearing from you soon!

Response from Wigs.com – The Wig Experts™Jun 26, 2023

Hi Donna! Thank you for your wonderful review! We're so glad to hear that you were pleased with the quality and fit of the wig. We understand that finding the perfect color is crucial, and we're here to support you in that journey. We look forward to assisting you in finding the new shade that suits you best. Your recommendation means a lot to us, and we appreciate your enthusiasm for our products! Warm regards, Wigs.com Team

Response from Wigs.com – The Wig Experts™Jun 23, 2023

Dear Shelia, Thank you so much for your kind words and being a loyal customer! We are thrilled that our synthetic topper matches your hair perfectly and you've received compliments while wearing it. We apologize for the shedding and frizziness you've experienced after three months of daily wear. We see you have our products specifically designed to maintain the longevity and beauty of synthetic hair. We want more information so that we can help you with this issue. Therefore we will reach out today. Thank you once again for your valuable feedback, and we look forward to continuing to serve you in the future. Your satisfaction is our top priority! Warm regards, The Wigs.com Team

Response from Wigs.com – The Wig Experts™Jun 22, 2023

Hello Sophia! Thank you so much for your kind words! We're absolutely thrilled to hear that you found our wigs well made and with a nice fit. We take pride in providing quality products to our amazing customers like you. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help! Have a fantastic day and enjoy your fabulous wig! Best Wishes, The Wigs.com Team