Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Oct 16, 2023

Hi Moira, We are saddened to hear that Simmer didn't fit you. If the item is in original condition, we recommend you return it. Have you measured your head? If not, we provided a link below with instructions walking you through how to measure your head: https://www.wigs.com/pages/how-to-find-your-wig-size We also offer virtual consultations with our experts to walk you through all the essential things to know when purchasing a wig and help you find the right style and color! Please don't hesitate to contact me if we can help with anything else. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Oct 6, 2023

We are so happy to hear such positive feedback. We love that this item worked so well for you that you ordered a second one! We strive to provide the best service and products and it is great to see it paid off with you! Thank you for trusting wigs.com!

Response from Wigs.com – The Wig Experts™Oct 4, 2023

Thank you for being such a loyal client of wigs.com! We love hearing Roni is your go to piece. Unfortunately, you are correct that the item isn't available in a large cap size, but we have similar styles! You can check them out by clicking on the link below: https://www.wigs.com/collections/womens-wigs?usf_sort=r&uff_1i5zl8_tags=Short&uff_j5bb0q_tags=Large Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Oct 4, 2023

Hi LaDonna, Thank you for sharing your feedback about your recent experience with Raquel Welch wigs. We truly value your loyalty as a long-time customer. We understand your concerns about the quality and pricing of our products. We take your feedback seriously, and it's our goal to consistently provide high-quality wigs that meet your expectations. We apologize if you noticed a difference in color between your recent purchase and the one you were previously wearing. We'll pass this feedback to the manufacturer because it is important feedback for them to hear from such a loyal client as yourself. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Sep 27, 2023

Hi, We're thrilled you had a positive shopping experience with us! Our team takes great care of ensuring our clients are taken care of. We understand shopping online can be difficult, and you have had to return often. We would love to serve you better and offer you a free video consultation with one of our experts! They can dive in, understand what you are looking for, and find the right style and color. We appreciate your loyalty and look forward to the opportunity to make your shopping experience even better. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Sep 27, 2023

Hi, We apologize for the inconvenience and confusion regarding returning your piece. We are happy to hear our customer service helped resolve the issue and even better that you love the 2nd wig!! Please let us know if we can help in the future. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Sep 25, 2023

Thank you for sharing this. Yes, it is most recommendable that wigs are brushed with a wide tooth comb. It is advised that you use a detangler spray for synthetic hair along with a wide tooth comb for best results. We have sent a direct email with more information on care for a heat friendly wig.

Response from Wigs.com – The Wig Experts™Sep 25, 2023

Toppers that have a monofilament base or hand-tied base are more likely to be this way as the hairs are placed by hand one by one. This is to give a more scalp-like look. However, we have sent a direct email with further assistance on returning and suggestions on other items that have a different base construction. We thank you for choosing wigs.com and we look forward to hearing from you soon.