Sharon D.
Customer Service
I give this review a 2 because I called the 800# on June 15th @11:56 am EST and spoke to Kesha. I let her know I needed to return my wig for it was too small. She told me she would be sending me return paper work to my email, I SHOULD PRINT AND RETURN THE WIG. Please know this did not happen. The wig is in the original White box, unworn and waiting to be returned in original shipping box. I would appreciate a call regarding the return of this purchase. If necessary, please contact me. Thank you for your inquiry and prompt attention. SHARON DOHERTY
Response from Wigs.com – The Wig Experts™Jun 23, 2020
We are very sorry to hear you didn't receive the return label. Our records indicate Kesha did email it to you on June 15th around 11am CST. We emailed it to the email address we have on file. We do ask that you check your spam and junk folder also as it may have gone there. We will have Kesha reach out today to confirm. We appreciate your feedback.


