Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Apr 6, 2022

Hi Alyssa, Oh no! We are so very sorry to hear about your broken weft. If you would like to return our call or book a virtual consultation with us, we would love to help you fix this and see what else we can do to help you. If you ever have an issue with your order or products, please contact us right away so we can help you resolve any problem. We are here to help you! Respectfully, The Wig Experts

Response from Wigs.com – The Wig Experts™Apr 1, 2022

Hi Muhammad, Thank you so much for taking the time to speak with us today. We have sent you the requested information and look forward to helping you find your perfect size and the hair you will love to wear. We are here for you and always happy to help! Kind Regards, The Wig Experts

Response from Wigs.com – The Wig Experts™Mar 17, 2022

Hi Phyllis, We are sorry to hear you are having trouble with the fit of your new wig. We would be more than happy to help you find your perfect style and fit. You are welcome to book a free virtual consultation or return our call to 1-800-581-2001. We are here for you Monday through Friday 8:00am to 6:30pm CST. Thank You, The Wig Experts

Response from Wigs.com – The Wig Experts™Mar 11, 2022

Hi Terri, It looks like we received your return as of March 8th. Please allow 5-7 business days from this date to process your return and refund. In the meantime, we would love to help you find the right shade. Please give us a call or book a free virtual consultation. We would love to help! Best Regards, The Wig Experts

Response from Wigs.com – The Wig Experts™Mar 11, 2022

Hi Ruth, We are so sorry to hear you were not happy with your most recent purchase of the Alessandra. In order to better help you with this, we did attempt to reach you by phone. We do inspect all returns and we are always happy to waive shipping if an item is defective. We want to make this right for you. If you ever want to do an exchange, give us a call. We can apply your original discount to your new order. We hope this helps and please return our call if there is anything we can do to further assist you. Respectfully, The Wig Experts

Response from Wigs.com – The Wig Experts™Mar 10, 2022

Hello Dot, We would love to help you find the best color match and exchange your order. We know shopping for color online can be difficult. That's why we are here to help you! Respectfully, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 28, 2022

Hello Debra, We completely understand and thank you for your feedback. If you would like to call in to place any future orders one of our client care team representatives would be happy to note any special requests regarding your order. While there is a variance from piece to piece as these are handmade, this can be helpful so that you receive one more to your liking. We are here for you if you ever need help with a return or finding a new style or color. Have a wonderful day! Respectfully, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 18, 2022

Hello Deborah, We are so sorry that the color was not a good match for you. We would love to help you find hair you will love to wear. In order to better assist you, we did attempt to reach you by phone. Please feel free to return our call or book a free virtual consultation. We are here for you and would love to help! Sincerely, The Wig Experts