Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Feb 7, 2024

Hi Kathy, Thank you for that glowing review about our company! We are sad to hear that Elan had issues; therefore, one of our representatives will contact you for more information. We appreciate your loyalty as a client and look forward to speaking with you soon! Warm regards, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 7, 2024

Hi Diane, We are happy that the color for your recent purchase of Top Billing was spot on, and we apologize that the length in the front wasn't correct. Dana, who assisted you, will follow up with you regarding this. We appreciate your feedback and loyalty as a client. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 6, 2024

Hi Felice, We are happy to hear that we answered any questions you had promptly. We are sad to hear that the Winner's wig didn't fit and had too much hair. We recommend spending some time with one of our experts! We can help you measure your head to ensure you get the right style and color and, more importantly, the right fit! Our experts are available to help you Monday - Friday, 8 am - 6:30 pm CST over the phone, or you can schedule a video consultation with one by clicking on the link below: https://www.wigs.com/pages/virtual-consultation We appreciate your feedback and look forward to assisting you shortly. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Feb 2, 2024

Thank you for sharing your experience, and we appreciate your honest feedback. We're glad to hear that, despite the recent returns, your overall experience with the purchase, ordering, and delivery process has been positive. We understand the importance of a seamless return process and are pleased that it worked well for you. We're here to support you in finding the perfect wigs, so we recommend one of our experts assist you. We are available over the phone and via Zoom Monday - Friday, 8 am - 6:30 pm CST.

Response from Wigs.com – The Wig Experts™Jan 30, 2024

Hi Belinda, It was such a pleasure speaking with you today! We are delighted that you loved the style and color of Sassy and decided to keep it! We value you as a client and your feedback, so please know if there is anything we can help with in the future, please don't hesitate to reach out. Sincerely, The Wig Experts

Response from Wigs.com – The Wig Experts™Jan 29, 2024

Hi Cathy, Thank you for the feedback, although we are sorry to hear there is an issue with hair falling out of the part area. We see you ordered two pieces, so one of our experts will contact you to get more information and assist in resolving this issue. We look forward to speaking with you soon! Thank you for your patience and understanding. The Wig Experts

Response from Wigs.com – The Wig Experts™Jan 22, 2024

Thank you for sharing your experience with us. We appreciate your honest feedback and apologize for any inconvenience with the thinness of one of the wigs. We're delighted to hear that one wig was perfect for you. If you need any assistance or guidance in enhancing the volume of the other wig, our consultants are here to help. Feel free to reach out for suggestions or recommendations on wig additives. Your satisfaction is important to us, and we appreciate your understanding. Best regards, The Wig Experts

Response from Wigs.com – The Wig Experts™Dec 29, 2023

We are so sorry to hear about this encounter, and we sincerely apologize. We strive to provide the best service and we will continue to make improvements for our valued customers! Thank you for your feedback and for choosing wigs.com!