Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Jan 25, 2021

We appreciate your feedback and are eager to have you send the wig back so we can inspect it and determine how we sent out a wig that sounds like it did not pass our quality control process. We have worked hard to implement processes to ensure we only send out products that pass our strict quality control process. Please know we take your feedback seriously. Our records indicate one of our representatives has already assisted you with returning. Please send the item back and we will be sure to get in touch once we receive it.

Response from Wigs.com – The Wig Experts™Jan 7, 2021

We are sorry to hear the piece you received didn't work. Our representatives have assisted you with returning as well as finding a better piece for you. We hope that the assistance you received was helpful and that you are able to find the best match! We appreciate your feedback.

Response from Wigs.com – The Wig Experts™Dec 31, 2020

We appreciate your feedback and are eager to have you send the piece back so that we can refund you or assist you with finding a piece that would be a better match. One of our representatives will be reaching out to assist you with returning and selecting another piece if wanted.

Response from Wigs.com – The Wig Experts™Dec 8, 2020

We are very sorry to hear you weren't satisfied with the pieces you received. Our records indicate we have received them back into our fulfillment center and are processing your refund. We will also have one of our representatives reach out to you to offer help and guidance with possibly selecting pieces that will be fuller and finding the right color! We appreciate your feedback and hope you allow us another opportunity to help with your hair goals.

Response from Wigs.com – The Wig Experts™Dec 4, 2020

We are very sorry to hear you weren't satisfied with the Playful you received. If the item is in original condition with all tags and packaging you do have the option to return it. We would recommend returning using the courier of your choice due to the price point of the item. If you need assistance finding a different piece or returning our representatives would be happy to assist you. We appreciate your feedback.

Response from Wigs.com – The Wig Experts™Nov 16, 2020

We are very sorry to hear that you weren't satisfied with the Incentive you received. We have received the item back and will be sure to inspect the color to ensure the correct color was sent. We appreciate your feedback and would like to assist you in finding the correct color (if the correct color was sent out) or if the incorrect color was sent we will be sure to refund you in full (including shipping charges).

Response from Wigs.com – The Wig Experts™Nov 10, 2020

We are very sorry to hear you aren't satisfied with the piece you received. If the item is in original condition we would recommend returning. You can process the return online but if you need any assistance our representatives would be happy to assist you. We can also help with selecting a piece that would look more realistic and with color as well. We appreciate your feedback and hope that you allow us to help you if needed.

Response from Wigs.com – The Wig Experts™Oct 21, 2020

We are sorry to hear the Ivy didn't work out. We would recommend returning and are happy to make recommendations for a piece with a more natural looking part and that will be lightweight. We don't have a phone number on file for you so we have emailed you with return instructions as well as a few recommendations. If you need any further assistance please don't hesitate to contact us. We appreciate your feedback and hope to help find you a better match!