Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Feb 13, 2023

Hi Sharon, We are sorry to hear of the sparseness on the Sky you received. Our Client Care Manager contacted you to talk with you further about the tags in the hopes we can better resolve this for you. We hope to hear back from you.

Response from Wigs.com – The Wig Experts™Feb 6, 2023

Hi Joyce, We are sorry to hear about your experience with New Addition. Unfortunately, the manufacturers have changed much about their production, given the labor and supply shortage overseas. One of our experts will contact you to assist you with finding a similar piece or reviewing what we can do if you order this piece again.

Response from Wigs.com – The Wig Experts™Feb 6, 2023

Hi Sharon, Thank you for your feedback. We are constantly working to improve our client's shopping experience. We will take your feedback into account and bring up this issue with the hope that we can figure out a resolution.

Response from Wigs.com – The Wig Experts™Feb 6, 2023

Hi Angela, We are sorry to hear the color you received for Winner didn't work out, and we understand your refund shipping costs are less than you expected. We recommend having one of our experts help you find the right style and color via virtual consultation. This will also save you on those shipping costs. You can schedule a consult by clicking on the link below: https://www.wigs.com/pages/virtual-consultation

Response from Wigs.com – The Wig Experts™Feb 3, 2023

Hi Becky, We are sorry to hear you aren't satisfied with Columbia that you received on your recent order from us. If the item is in its original condition with all tags and packaging, we ask that you return it. If you have already used it, we did provide you with care instructions for synthetic hair via email. We appreciate your feedback.

Response from Wigs.com – The Wig Experts™Jan 6, 2023

Hi Donna, We are sorry for the delay and to have caused you concern. Good news! We received the Diva back and inspected it as of January 3rd. Your refund will be processed Monday. We appreciate your patience and feedback.

Response from Wigs.com – The Wig Experts™Nov 29, 2022

Hi Anna, To clarify, you can return. You would use your carrier instead using the instructions below because your return is from outside of the contiguous U.S. We hope this is helpful to you! We are sorry for any confusion.

Response from Wigs.com – The Wig Experts™Nov 29, 2022

Hi, We sincerely apologize for your experience with us and ask that you allow us another opportunity. Our Client Care Manager contacted you as well. If you cannot get in touch with a representative on our main number or via email, you can always call her directly. We appreciate your feedback.