Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Sep 20, 2024

Dear Judy, Thank you for your review. Unfortunately, the Gabor Instinct is only available in two size options. However, we do have similar items in an average cap size. We’d love to help you find the perfect match with a free virtual consultation via Zoom. Please find the booking link below. https://www.wigs.com/pages/virtual-consultation

Response from Wigs.com – The Wig Experts™Sep 18, 2024

Hi Lynell, Thank you for providing your feedback on our Wigs.com site. We appreciate your insights and value your input. We agree that the rewards system could use some updating and are currently working on revamping it. Additionally, we offer free shipping on orders over $150. Thank you for your understanding and patience.

Response from Wigs.com – The Wig Experts™Sep 18, 2024

Hi Melanie, Thank you for providing your feedback. We regret to hear that you are dissatisfied with the shipping fees. These fees are calculated based on UPS rates and the delivery location at checkout. However, we do offer free shipping on orders over $150. We appreciate your understanding.

Response from Wigs.com – The Wig Experts™Sep 13, 2024

Thank you for this fabulous review we are so happy to hear of you positive shopping experience and even more thrilled to hear you are loving your new purchase!

Response from Wigs.com – The Wig Experts™Aug 27, 2024

Hi Karen, Thank you for sharing your experience with us. We're glad your call went well and that you've been happy with your previous toppers. We understand how important it is to maintain the softness and quality of your hairpieces, especially in challenging conditions like humidity. If you need helpful care instructions or information, our experts will send you that information or meet with you for a consultation. Regarding longevity and quality, "European" hair is indeed known for being less processed, which may explain why your older piece has held up so well. We appreciate your feedback and will continue to strive to offer the best products and advice to help you keep your toppers looking their best. If you ever need further assistance, feel free to reach out—our team is here to help!

Response from Wigs.com – The Wig Experts™Aug 23, 2024

Hi Barbara, Thank you for the feedback. We're glad you had a good overall experience, but we appreciate you pointing out the areas where we can improve. We strive to make the checkout process as clear as possible, and your comments will help us improve it. Our returns page explains that shipping is not refunded; other than that, we refund the total amount for products returned. Your satisfaction is important to us, and we hope to serve you even better in the future!

Response from Wigs.com – The Wig Experts™Aug 22, 2024

Hi Maxine, Thank you for taking the time to provide feedback on the Spring Romance style by Gabor. We’re sorry to hear that the sides aren’t offering the coverage you were hoping for. We’d love to offer you a virtual consultation with our experts via Zoom to help you find a style with longer sides. https://www.wigs.com/pages/virtual-consultation I’ve included the booking link below.

Response from Wigs.com – The Wig Experts™Aug 21, 2024

Hi Kristie thank you for taking the time to provide us with this feedback. We are sorry to hear you encountered some difficulties in you wig search for this reason we would like to extend the opportunity for you to book a free virtual consultation via zoom. I have provided the link below for your connivence. https://www.wigs.com/pages/virtual-consultation