Judith G.
Color of one ponytail is CRAZY off
One of the two pony tails I ordered is PERFECT! The color and length are just great. However, the other one is not even close to the color I ordered or at least hoped I ordered…Will have to return😝
Response from Wigs.com – The Wig Experts™Jan 17, 2025
We're so glad to hear one of your ponytails is exactly what you hoped for! It sounds like the color and length are perfect. We understand your disappointment with the second ponytail, though, and that the color isn't what you expected. We appreciate you letting us know about this discrepancy. We value your feedback and will use it to improve our quality control processes. We hope you'll consider ordering from us again in the future.


