Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Jul 17, 2025

Dear Smith We are sorry to hear you are experiencing issues with color, for this reason we would like to offer you the opportunity to set up a virtual consultation with one of our wig experts via zoom. Below I have provided the booking link for your convivence. https://www.wigs.com/pages/virtual-consultation

Response from Wigs.com – The Wig Experts™Jul 15, 2025

Hi Tina thank you providing us with this feedback we know finding a online can be challenging for this reason we would like to offer you the opportunity to book a free virtual consultation with one of our wig experts via zoom. Below I have provided the booking link for your connivence. https://www.wigs.com/pages/virtual-consultation

Response from Wigs.com – The Wig Experts™Jul 2, 2025

Dear Francine, Thank you for providing us with this feedback in regards to your 1st purchase we will have a customer care representative reach out to you in the next 24 business hours to gather more information.

Response from Wigs.com – The Wig Experts™Jul 1, 2025

Dear Erma, Thank you for sharing your feedback regarding your recent purchase of the Allure wig by Jon Renau. As this was your first order with us, we truly appreciate the opportunity to assist you further. If you’re looking for something with a more natural hairline—such as a style featuring a lace front—we’d love to help you explore better options. To support you in this process, we’d like to offer you a complimentary virtual consultation with one of our wig experts via Zoom. Please feel free to book a time that works best for you using the link below: https://www.wigs.com/pages/virtual-consultation We look forward to helping you find a wig that you’ll feel confident and comfortable in!

Response from Wigs.com – The Wig Experts™Jun 20, 2025

Dear Linda we are so sorry to hear your items are coming to you in an unsatisfactory manner we will have a customer representative reach out to you shortly to gather more information.

Response from Wigs.com – The Wig Experts™Jun 9, 2025

Dear Melissa, We are so sorry to hear you had issue with your shipment per ups tracking it does state the package was signed for by you we will have a representative reach out to you in the next 24 hours to verify this information and go over next steps.

Response from Wigs.com – The Wig Experts™Jun 9, 2025

Dear Kenneth, Thank you for taking the time to leave a review. Please note that our 30% coupons are not automatically applied — the coupon code must be manually entered during the checkout process to receive the discount. We will have a member of our team reach out to you within the next 24 hours to assist with this matter. In the future, we kindly ask that you reach out to our Customer Care team directly with any concerns so we can promptly assist you. Thank you for your understanding and for being a valued customer.

Response from Wigs.com – The Wig Experts™Jun 6, 2025

Rosanne Mariani, We appreciate you bringing this to our attention. We're sorry the wig didn't meet your expectations and seemed different from your past orders. We'll look into this. Thank you.