Wigs.com – The Wig Experts™Reviews of wigs.com

Response from Wigs.com – The Wig Experts™Mar 28, 2018

Thank you for your comment, and we apologize that we stopped carrying your beloved brand. We do have other brands and styles that would suit you though! Please feel free to reach out to our Client Care Specialists for a wig consultation! They can answer any questions you may have and will give you wig recommendations based on your preferred characteristics. Our Client Care Specialists are available Monday through Friday from 8:00am - 6:30pm CST and can be reached at (800)581-2001.

Response from Wigs.com – The Wig Experts™Mar 27, 2018

We apologize for product inconsistencies and we will communicate your comment to this manufacturer. If you are looking for a piece with a lot of hair, we recommend looking at the brand Jon Renau. This brand's pieces have a lot of fullness and hair density!

Response from Wigs.com – The Wig Experts™Mar 27, 2018

Thank you for your feedback. We are working on updating our color swatch images with 'true to life' color swatches for all of our products. We apologize for the inconvenience. We recommend investing in a color ring from your favorite brand to get the most accurate color matching!

Response from Wigs.com – The Wig Experts™Mar 26, 2018

Thank you for the compliment, and we appreciate your feedback!

Response from Wigs.com – The Wig Experts™Mar 26, 2018

We apologize for the issues you had with our return policy. For no fees, you can return your product for store credit. There is a $0 fee to do a return this way and the credit can be used for a future order(s)! We appreciate your feedback!

Response from Wigs.com – The Wig Experts™Mar 26, 2018

We apologize for this issue and the shipping difficulties that ensued. We have issued you store credit because of this issue. We appreciate your comment and feedback!

Response from Wigs.com – The Wig Experts™Mar 26, 2018

We apologize for the miscommunication on our part. In the future, we will be better about notifying clients of discontinued products before their order is canceled. We really appreciate this feedback and will implement this improvement immediately. To help you find a new style that is similar to your preferred style, please feel free to call our Client Care Specialists at (800) 581-2001 (available from Monday through Friday from 8:00am - 6:30pm CST) or email [email protected]. They can help you find a new style with those characteristics that you love!

Response from Wigs.com – The Wig Experts™Mar 26, 2018

We're sorry you had a bad experience with one of our wigs. Please email [email protected], if you would like some product recommendations that will be perfect for you and your preferred characteristics. Thank you for your feedback!