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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
wigs.com
Website
wigs.com
Category
Wellness & Spa
Location
Addison, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 55% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
My wig arrived in great condition, perfectly packed. I
already have this style so this is a backup.
Response from Wigs.com – The Wig Experts™Jan 21, 2026
Sue,
We're happy to hear that your wig arrived perfectly and in great condition! Thank you for your positive feedback; we appreciate you choosing our products for your backup.
DE
dee
I like talking with real people about different features, etc. They always help me decide. I don't like the robots, though.
I like the information I get from real, live people. I always get great information. I don't like the robots. It feels strange.
Response from Wigs.com – The Wig Experts™Jan 21, 2026
Dee,
We're happy to hear that you appreciate getting information from our team! We value your feedback about the robots and will keep it in mind.
AW
AW
First Wig
I recently purchased my first wig from Wigs.com at age 68, after menopause left me with hair that was thin, difficult to manage, and far from the polished look I once had. I missed seeing that version of myself.
Aging affects how we feel about ourselves, and it matters to like who you see in the mirror at every stage of life. I’m not saying a wig fixes everything—but if it helps you feel more put-together and confident, it’s a worthwhile investment.
I chose Wigs.com because their website is clear, well organized, and easy to navigate, with thorough information, helpful videos, and a straightforward return policy. I needed to try a few styles before finding the right one, which is probably normal for a first-time buyer.
The wigs are very well made and look exactly as shown online. They arrive very well-packaged, as if no one else has touched them, and ready to wear. Trying them on was a bit shocking at first—I’d gotten used to having so little hair—but once I got past that adjustment, I was glad I did. The result feels like a fresher, more confident version of me.
Response from Wigs.com – The Wig Experts™Jan 21, 2026
AW,
We appreciate you sharing your experience with us. It's wonderful to know our website was helpful and that you're feeling more confident with your new wig. We're happy to hear that you are feeling like a fresher version of yourself. Thank you for your feedback!
MA
Mandi
I really like this wig
I really like this wig. The color is slightly different than I anticipated, but the wig itself is very lightweight and comfortable to wear. Shipping was quick. Pricing was very comparable to other sites. I'm going to enjoy wearing this one.
Response from Wigs.com – The Wig Experts™Jan 21, 2026
Mandi,
We're happy to hear that you find the wig lightweight and comfortable! We appreciate your feedback regarding the color and are glad the quick shipping and pricing met your expectations. Thanks for sharing!
ES
Elizabeth s B.
Best fit and realest look
My daughter has this condition where she pulls her hair out unwillingly and unknowingly...she has tried a few wigs before and she loves this one the best. Says it fits and stays the best. (She's 15 and plays ALOT of sports and she is a lifeguard) And also says it looks the realest out of the rest I have bought in for her.
Response from Wigs.com – The Wig Experts™Jan 21, 2026
Elizabeth,
We're happy to hear that your daughter loves the wig! It's great to know that it fits well, stays in place during sports, and looks natural. We appreciate you sharing her positive experience.
SY
Sylvia
Love the wig
Love the wig! Great delivery. Good quality.
Response from Wigs.com – The Wig Experts™Jan 20, 2026
Sylvia,
We're happy to hear that you love the wig! Thank you for letting us know about the great delivery and good quality.
PH
PhillyBee
Great Company to do Business With.
Great service, good pricing and fast shipping and delivery.
Response from Wigs.com – The Wig Experts™Jan 20, 2026
PhillyBee,
We're happy to hear that you had a great experience with our service and fast delivery. Thank you for your positive feedback!
JC
Jodi C.
I bought a beautiful wig but…
I bought a beautiful wig but unfortunately had to return for sizing issues. Their web site is great w all the different models and videos. Return process so easy. Will definitely be buying more from them.
Response from Wigs.com – The Wig Experts™Jan 20, 2026
Jodi Condron,
We're happy to hear that you found our website helpful and the return process easy! We appreciate your feedback regarding the sizing issue and are glad you'll be buying more from us.