soheila karimi H.
I had to return the wigs.
I had to return the wigs.
Response from Wigs.com – The Wig Experts™May 2, 2018
We are sorry that you were not satisfied with your purchases! Thank you for the feedback.
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Wigs.com – The Wig Experts™ (wigs.com) has 10,269 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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soheila karimi H.
I had to return the wigs.
Response from Wigs.com – The Wig Experts™May 2, 2018
We are sorry that you were not satisfied with your purchases! Thank you for the feedback.
Diane B.
This wig was nothing like the photos or the video. The color was far from what I thought it would be. So disappointed as I waited all day for the delivery and thought this wig was going to be a favorite. Not so, when I opened the box I had to double check that it was indeed what was ordered and it was to my surprise. I am sending this wig back and hopefully when the next wig comes it will be as advertised.
Response from Wigs.com – The Wig Experts™Apr 27, 2018
Thank you for your feedback about the imagery and color swatches on our site. We will address this point in our next meeting about our site's user experience. We appreciate your feedback and thank you for leaving this comment.
Shelly L.
Paid 1500.00 for human hair wig and it looks like straw after just 3 months! What a waste of money
Response from Wigs.com – The Wig Experts™Apr 24, 2018
We will pass your comment along to the manufacturer to ensure each piece is upheld to our high quality standards. We appreciate your product feedback.
Kim M.
Too thin. Hair stuck up in weird places. Not for me.
Response from Wigs.com – The Wig Experts™Apr 24, 2018
Thank you for the product feedback. We will pass your comment along to the manufacturer to ensure each piece is upheld to our high quality standards.
Julie S.
Although I am happy with the wig it is nothing like the colour I ordered
Response from Wigs.com – The Wig Experts™Apr 23, 2018
Thank you for providing us with feedback about color swatches - we appreciate any and all feedback!
My Wig N.
weird hairline, need to return
Response from Wigs.com – The Wig Experts™Apr 19, 2018
Thank you for providing us with your product feedback!
Customer
I have made many purchases here, and will unfortunately not do so in the future. The last topoer I ordered was supposed to be available ( the colors out of stock say so when you attempt to order them). I paid extra for expedited shipping as I had plans to travel. I called after six days when it still had not shipped, and was told it was due to the weekend and it was in stock and would ship ASAP. Another week went by, still nothing, I called and emailed and finally got a response that the item I ordered was back ordered, but the item listed on the email was a completely different one than I had ordered. I again emailed saying that was not the item I had ordered, and sent them the original order confirmation. Finally I called and spoke with yet another person saying that the item is in fact out of stock, and that they would refund me within ten days. HUGE waste of time and money, will be ordering elsewhere going forward.
Response from Wigs.com – The Wig Experts™Apr 19, 2018
We appreciate your feedback about our backorder procedures. We are in the process of improving these processes to ensure that our site says what is currently available and what is not currently available. Thank you for your comment, and we apologize for the poor experience you had with our company.
jblove696
placed an order on 4/2. I received a confirmation email and never received anything else. Now I see on the account the order has not been fulfilled as of 4/17. No email as to why.
Response from Wigs.com – The Wig Experts™Apr 18, 2018
We apologize for the miscommunication on our part and the inconvenience this has caused you. We appreciate your patience during this time.