Wigs.com – The Wig Experts™Reviews of wigs.com

Very bad experience. I ordered the wig and the day when it arrived, I found out that it’s price decreased. I contacted the customer service and they told me that they are not able to do any changes to the order and the only way I can save money is to return the wig and order it again. I sent the wig back, but I’m not planning on reordering from Wigs.com as I was also able to find the same wig much cheaper on the other site. I hope that at least it will not take long time for me to get my money back.

Terrible. I ordered the top notch hair topper and I received it without a tag and the hair was all knotted up. So I sent it back only to find out that Wigs.com accused me of ruining the topper. This means no refund and it I had even ordered another. Never again will I purchase from you. I’ll be tweeting about your poor customer service.

Terrible customer service, no communication when things are out of stock (yet they still authorize your credit card), no offers to rectify their mistakes. You can get good deals here, but very seriously NOT worth saving a few dollars for the headaches you'll put up with. DO NOT RECOMMEND,

I purchased an Alexadra wig for my mom’ birthday and requested that it needs to be deliver to her address. Carrier left package outside her door and obviously it was stolen. Contacted seller and they stated that it was not their problem. They also stated that if I attend to report it to my credit card company, that they wouldn’t refund it any way. That’s not that way to solve problems. Missing packege is under investigation by carrier. I ask why they don’t send packege requesting signature when delivered And they stated only packages over $1000 like the rest of the people buying items with less amount don’t matter. My mother birthday which is three days before Mother’s day got ruin. It was suppose to be a surprise present.

Never have wig in stock. Always on back order.

I ordered and after waiting weeks wrote to them and it wasn't in stock... waited more and then they cancelled order.... very disappointed I was not immediately informed that it was out of stock.

I placed an order and then placed another order a few days later and I have NOT received either one! I paid $39.95 for extra fast shipping on the first order and $14.95 for faster shipping on the second order. Their web site says it takes one to three days to process order before shipping the item to the customer. My first order was placed the last week of April and the second order was placed May 1st!!

Just returned home from being away to find this wig was delivered on Tuesday. Was very excited and couldn’t wait to see it! Extremely disappointed. The wig box itself, had some kind of marked stickers on it. It appears that this wig had been returned to you by someone else...was a mess! Being returned to you tomorrow morning!!