TAYLOR
This hair is not worth the money
This hair is not worth the money This hair is not worth the money. It’s pretty for the first two days and after that it gets very tangled and knotty. Because it’s so tangled it shreds like crazy! There were clumps of the hair on my bathroom floor from just one detangle. When wet it’s not as thick. I order 24” 200 density. When it’s wet it looks nothing like 200. I wish I was a YouTuber so I could warn people before. The YouTube reviews on this hair are great which is why I purchased it but they are not honest! It’s been a year since I purchased this wig and It’s unwearable. This is my second review my first one was flagged by the company. This wig was not cheap and it didn’t even last a year I paid $300 plus for a wig that lasted a few week ________________ This is a response to Mary who replied to my review. I am well aware of how to take care of wigs and the basic maintenance of a curly wig this is not my first time nor is it my first wig. But as a company instead of taking accountability for the wig, you tried to swift the blame as if I was the negligent one. which speaks to how things are handled by your company. My first review I posted 7/26/21 which was removed after being flagged. I provided the same info to you at that time nobody reached out to mend the situation. I expect a wig that cost l $300+ to not require so much of hassle or maintenance and to last longer than a few weeks. If that’s the case I could have ordered from Amazon. Thank you Mary but your replied just solidified why people should not shop at WIGGINS.
Response from Wiggins HairJan 6, 2023
Hi, dear. This is Mary from Wiggins Hair, and I just checked your order again by the infos you provided. Noticed your order was placed on July 2021. We also checked all our email records, it seems you never contacted us to feedback your problems. Firstly, for the tangle and shed problem, it is suggest that you contact our after sale commissioner, we have professional after sale group, you could show us the wig status and we will try our best to help you. Secondly, for the wet hair density looks not as thicker as its dry, it is the normal phenomenon, just like our own head hair, while wet, it defo looks thinner. But you could check again after it air dry, or you could weigh the wig weight, then show us the data, we could check the density for you. Normally, the service life of human hair is about one year, with proper care, maybe longer, maybe next time you could consult us about the professional suggestions about the hair care. And any questions about the product, pls feel free to contact us at once, we are always here to hep you~