Shyam Das V.
So far so bad
Well, so far so useless; hung up on me 3 times, booked an appointment for a week ago, didn't show up then escalated the process as if it were my fault (I stayed in all day), then sent me a red letter for an inconvenient date. About as sympathetic as a hungry alligator, despite being informed of disabilities and previous difficulties. Avoid if the user is elderly, sick, or vulnerable in any way.

