Horrible!!! I have probably 20 emails with this company trying to get my orders for the past 6 months. I have been told every time it was going to be shipped soon or next week. And nothing. A shipment label was created in august saying shipped and then when I go into the tracking it just says a label was created. This is complete crap and still nothing and still lies when they respond with no shipment. Fyi. Response has been from a Jacob every time.
LA
Lauren
Literally this place needs to be shut down
Literally this place needs to be shut down immediately. Absolute trash. Not only have I been emailing them weekly for months about a refund and I get a link to fill out a form WHICH I DID 3 TIMES - I got a sex toy in the unclaimed mail package. I spent $480 on 6 box’s. 2 of them arrived. The unclaimed mail and the clothing one. The others are gone. And I want a refund immediately. This place is a scam and should be investigated and shut down. Customer service is horrible. The way these “influencers” promote the service is also disgusting. Scamming fans as well.
DA
Diana A.
September unclaimed mail
Ordered September unclaimed mail in the mid of September, got the package on October 29. Shipping terms are ridiculous. Paid $76 dollars for the box with 10 items. Got almost all super cheap items that are basically useless (face covid masks, stickers for kids, cup from target without cover, plastic bag for papers from Walmart, headband). Most valuable are glasses (around $20), cable ($10) and a locker for $7.
So most items are from Target and Walmart. Plus things bought at stores like Black Friday Deals. Don't waste your time and money with WiBargain!
BB
Brandy B.
Ordered a box in July waited 2 months…
Ordered a box in July waited 2 months for it come didn't even get shipped. Now I'm struggling with getting my refund and it's almost November.
MD
Mariah D.
This company is a full on scam
This company is a full on scam. My experience with them is just like everyone else's. Took long time to receive. Box items were trash and used. Not at all what's advertised.
SH
Sarah H.
Horrible Company - DON'T WASTE YOUR MONEY
Horrible! Please don't waste your money!! They hide their negative reviews on the website, don't believe the five star ratings!
I ordered a children's box. The description on the website states: "Quality selection of Kids clothing items from Amazon, Target, Walmart and other select brands. Most will have new tags and are in ready to sell condition. Although this category are returns, these boxes will have about 80% shelf pull condition (new with tags) and 20% returns.
You will receive 10 pieces of premium clothing pieces for $35"
My "10 premium items" were:
1. A pair of clearly used, dirty leggings with a hole in the knee. The other knee is so worn out, the color is faded. These leggings were clearly well worn.
2. A used green shirt for an adult with a very stained collar, (possibly makeup or hair dye of some sort?)
3. A spiderman shirt with a large stain on the front, looks like maybe someone tried to wash the stain out?
4. Pair of (Cat & Jack shorts $5.00 original price)
5. Plain white t-shirt
6. Dress (Cat & Jack-unknown original price)
7. Loose Underwear
8. Loose Underwear
9. Loose Underwear
10. Loose Underwear/One pair of socks
I can't believe my box contained dirty, clearly used, well worn items. 40% of my box was loose, out of the package underwear that I'm not sure is even new!
After a runaround with customer service for about a week, they finally told me that I could dispute the order. So, they had me fill out a form and take pictures of the damaged items. After all that, they said:
"I will issue you a $5 store credit coupon code on your next purchase with us that can be used on any item and does not expire"
Furthermore, I also ordered an unclaimed mail package over two weeks ago that is marked as "fulfilled" on their website, and they provided me with a tracking number. But, the order has not started tracking still, after two weeks. Customer service keeps giving me the runaround saying, "We are working to ship orders as soon as possible."
Don't waste your money. I paid almost $200.00 for items that are damaged, dirty, used, and lost in transit with no hope of a refund on any of it.
AR
Aneta R.
If it was possible I would give ZERO stars!
If it was possible I would give ZERO stars. The worst experience ever. Do not order from them. I placed an order for 3 boxes on August 3rd 2021 and they only sent me fake tracking numbers. I have tried to contact them multiple times with no response. Horrible customer service. They just ignore you. I filed couple forms for a refund and still nothing. It has been 12 weeks since I placed my order and I've been trying to cancel the order and get a refund for about 6-7 weeks. DO NOT ORDER FROM THEM!!!!
TY
Touzong Y.
Definitely a company to avoid
Definitely a company to avoid. Now they have a "refund" option which isn't at all promising. 1 month of waiting for something to ship and now 1 month and counting for a refund to get processed.