WiBargain LLCReviews of wibargain.com

If I could leave ZERO stars, I would! I purchased the "unclaimed mail". It states on their website that these packages are UNOPENED and still "originally sealed". I was sent 2 boxes of REPACKAGED and SORTED plastic bags. I will be doing a charge-back with my credit card company. This company is a SCAM!! I also waited 2 MONTHS to get the boxes I was told would ship in 2-3 DAYS! SCAM!! AVOID!!

I have been waiting 6 months for my box to ship. I have tried multiple times to get a refund. They say "Its out of our hands" ! What does that even mean? Absolutely disgusting customer service and company. I have been warning everyone not to purchase from this company. I don't want to even give them one star.

Purchased 6 boxes from this company; watched the boxes decrease in value each time. Last box I never received. Ordered 7/31. Have contacted them multiple times a month. Too late to dispute through my bank and company has given me runaround for past 5 weeks on cancelation and refund. Not too late to warn others, though. Do not purchase!

After waiting a month for my box to ship, they never sent, I reached out for an update. After getting told the same generated email for a month that’s it’s only the way, I attempted to cancel my order. I have now been waiting ANOTHER month for my “refund” which I’ll never get. This is a total f****in scam.

Been waiting 6 months for a box. Keep getting told it will ship out sometime in the next 2 weeks. I wait an extra week before I email them asking for an update. The replies never change. Don't waste your money.

SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

If I can give zero stars, I would. Everything in the box was trashed and dirty. It looks like they took stuff from a dumpster and wrapped it in plastic. I couldn’t keep anything. I’m so mad I wasted my money.

DO NOT BELIEVE PAID REVIEWS. also any reviews under 3 stars are not posted on their site. When you agree to terms it states they do not need to post the review Purchased an "Unclaimed Mail Mystery Box July Edition" box on 7/29/2021. Made a second purchase two weeks (8/14/2021) later once the first was marked as shipped. When the second box came I reached out (8/15) regarding the first one since it had not arrived and the tracking still showed that it was invalid. They (Lin) informed me(8/16) that orders are automatically assigned a tracking number whether they've been sent or not and it would be shipped ASAP. Followed up again on 9/2, received an email 9/3 stating it had not shipped yet and would be again ASAP. Emailed them on 9/26 as it still had not been shipped, 9/27 received the same email stating it would be shipped ASAP and expedited. Emailed them on 9/28 requesting them to cancel it as its been almost two months and I had been told multiple times that it would be expedited. I was emailed a form on 9/28 to be filled out requesting it be cancelled. Confirmed with agent Dalia that it would be refunded to the card purchased on. Received an email on 9/29 confirming that the order was cancelled and would be refunded. On 9/29 i received an email stating the refund was processed and given a transaction number. On 10/10 I sent a follow up email regarding the refund not being received in my account yet, received no response. on 10/13 I sent another followup email, received a response from Jessica on 10/14 with the same information as before. Over two weeks later from the second refund confirmation it still had not been processed. Sent an email today on 11/4 stating that I had given the allotted 3-5 business days and it still was not processed. I contacted the bank with the transaction number that they gave me multiple times and they confirmed it did not exist. I also gave them all the the information I had from the original transaction and the supposed return, they researched it and still found that this transaction did not exist and were only able to find the first two charges. At this point I researched them on the Better Business Bureau, which I wish I'd done sooner, and found that they have almost 500 complaints (believe me I feel like an idiot for not doing this first), many mentioning false transaction numbers being sent. The company refuses to send proof that they attempted to refund it, bank confirmed it was not done and does not exist. Do not fall for the videos from "influencers" opening up wonderful amazing boxes. the one that i DID receive had all returns from Ali express, the return address also matches the warehouse that they ship to from china that then gets forwarded. Company is a scam. If anyone hears of a class action lawsuit against them please let me know. looking at the almost 500 complaints on BBB and all of the posts on here etc I'm sure it'll happen soon