"Whole Tiles" is an importer, distributor and dealer of natural stone and tile products. We offer only the highest quality products on our website. We are located in New York and ship anywhere in the US.Our user friendly website is easy to navigate. Customers will recieve Free Shipping on most products order placed in the United States regardless how large the quantity of your order is. You won't find any hidden fees or charges! All orders are shipped with Fedex. It is the fastest and most reliable company when it comes to deliverying fragle packages. If you are interesting in shipping to Canada please contact us for a shipping quote and include the item you are interested in. Free Samples: We offer free samples on most products on our site. If you would like to receive a free sample please email us your full name, mailing address, phone number, and the sku number and name of the product you would like a sample of. We will cover the cost of shipment for your sample and will notify you when your sample ships.
WholeTiles.com (wholetiles.com) has 30 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Margarita D.
Lynda is rude and gives an attitude. I returned a marble bathroom vanity piece because of a hole in it and she told me thats how marble is. I ended up returning it. Turns out I was listed as a “problem client” because of the return. I bought a marble piece elsewhere and no holes!
Ken B.
Placed an order 10-days ago and have yet to receive my order or even receive word on when it will be shipped. Sent email and placed a phone call and no one called back for responded. My job is now behind schedule. I would give no stars if I could. Beware of this company!
Daniel
I ordered two corner shelves and was sent an email saying it was shipped on Monday. By Wed ups said they never picked it up...a label had been created but no pickup scheduled. When I contacted them, they claimed ups HAD picked it up but just couldn't see it in their system. They were very rude to me when I finally did get through, and after calling ups again and ups saying it absolutely was NOT ever picked up, I again spoke with them and told them what ups said. They couldn't tell me what was going on with my order, and ultimately canceled my order as I was informed via email a couple hours later. This is a "funnel" business as ups informed me their records indicated the product was coming from a tile co beginning with M...Mirazza I believe it was. Definitely wouldn't recommend dealing with this business if you actually want to receive your order.
steven M.
Wholetiles.com has repeatedly improperly packaged the piece of marble I have ordered. it has arrived broken multiple times, it has been proven that its not being packaged to basic standards. Stone stuffed in a box that is shorter than the stone itself, stone allowed to move freely inside the shipping box, no fragile stickers, no hard wood used in packaging (cardboard and mdf only). They never answer the phone, issue short unprofessional email responses, and now I'm being asked to return products via paying for my own packing materials and driving a long distance to get to a shipping center, and no refund has been offered yet. Currently no resolution, and communication continues to be very difficult with this company.
Al Z.
Placed an order over a week ago. Two days later they charged my visa for the order. At the end of a week I messaged them, then called twice to see where the order was. No one responded to any of my requests for information. Then this morning I find that their site has blocked my access by saying I am a spammer. Unbelievable. Don't do business with this company
PAMAYLA D.
the product i ordered was incorrect, broken and attempts to talk to a sales representative proved futile.
Response from WholeTiles.comJun 18, 2015
We are sorry about that issue, we will ship correct one as we talked on the phone. Thanks
