WholesaleBodyOilsReviews of wholesalebodyoils.com

Response from WholesaleBodyOilsSep 30, 2025

Thank you for sharing your opinion. As we explained via email, our oils have always had a thinner consistency. We do not use fillers or thickeners that could compromise the purity and quality of the product. Most fragrances should resemble the consistency of essential oils, which are naturally thin. The issue is with the specific fragrances selected and how they perform on your skin, not the product. The fragrances you chose are lighter scents. Fragrance performance is influenced by many factors, including body chemistry, skin type, fragrance composition and environmental conditions. We provided detailed advice via email on how to improve longevity, but you chose not to engage with us and instead filed a dispute on the payment - despite agreeing to our terms at checkout. We’d like to emphasize that our formula and manufacturing processes have remained consistent for over 27 years. The only variable in this transaction was the specific fragrances you selected. While we regret your disappointment, it’s not accurate to suggest that our products have changed or are of lesser quality based on this experience. We stand by the integrity of our products, which is supported by the loyalty of our long-term customers and our ongoing repeat business. Thank you again for your feedback, and we hope you find a solution that works best for your preferences.

Response from WholesaleBodyOilsSep 4, 2025

We're sorry to hear that your recent order didn’t arrive as expected. We received your email but it didn't mention what was missing. We replied asking for details about what was missing, but we haven’t received a response yet. Without that information, it’s difficult for us to resolve the issue. We’ve had the privilege of serving you for over 10 years without any previous issues, so we were a bit surprised to see this concern raised publicly rather than continuing our usual direct communication. That said, we truly want to make this right. Please let us know what was missing, and we’ll take care of it promptly.