Wholesale2b.comReviews of wholesale2b.com

Response from Wholesale2b.comFeb 20, 2023

Hi Mike, Edit: Thank you so much for the 5 star review! Thank you for taking the time to provide us with feedback. I understand your frustration and concerns, and Wholesale2B would never want to deliver such an experience. As Wholesale2B is a repository of suppliers and primarily works on its integrations, it becomes difficult for us to predict how a certain supplier would address the concerns raised with their orders/products. That being said, we've already initiated the process to replace Homeroots with a more responsive and responsible supplier. Thank you for being associated with Wholesale2B. We're grateful. Thanks and regards, Aniruddha Pathak Design Director- Wholesale2B

Response from Wholesale2b.comFeb 13, 2023

Hi Simon, Thank you for taking the time to share your feedback with us. We're elated to learn that your experience with us is pleasant! Please spread a word about Wholesale2B as it helps us strive to be better as we grow. Thank you once again! Thanks and regards, Aniruddha Pathak Design Director - Wholesale2B

Response from Wholesale2b.comFeb 13, 2023

Hi Mauricio, Thank you for taking the time to provide us with feedback. Wholesale2B does have a lot of positive reviews on YouTube and everywhere else - honest ones at that - and we're grateful for all of them. I understand your concern, however, the product prices provided to you directly come from the supplier and Wholesale2B does not inflate them in any way at all. If you feel that a certain supplier is not providing wholesale prices, you could always create a ticket for the same and we'd address it right away. We're committed to offering our members the lowest prices possible, and take great measures to ensure the same. There are no lies and scams involved, I assure you. For Amazon comparison, we recommend to always compare your prices with the average selling prices on Amazon instead of comparing them with the lowest prices. For eBay, we do not control the listings and the prices are fetched from the products available on eBay itself. For fragrances, while most of these products could be sold on Amazon without issues, we recommend getting brand approvals in order to avoid any violations. It is not in Wholesale2B's vicinity to get the brand approvals for our members as some of the brands prefer to authenticate the resellers themselves. This requirement does not render the service useless as the products can still be pushed to Amazon using our automation integration. About us being a scam, I can vouch that we most certainly are not - given our 20 years of service in the dropshipping space where we've served over 400k dropshippers and helped them sell thousands of products each year. Thank you for being associated with Wholesale2B. We're grateful. Thanks and regards, Aniruddha Pathak Design Director- Wholesale2B

Response from Wholesale2b.comFeb 13, 2023

Hi Zeshan, Thank you for taking the time to provide us with feedback. Upon checking your account, I came across the conversation between you and the Wholesale2B team, and here are a few things I found: 1. The orders were not imported from Amazon to your Wholesale2B account as the products were missing W2B Supplier IDs in the SKUs - which are used to import orders from Amazon to W2B. They were missing the Supplier IDs in the SKUs because the products were manually added by you to your Amazon account - and not by Wholesale2B. Our automated Amazon integration can only import products which were pushed from the list associated with the integration. Any items added manually to your store would not be included in the automation. 2. Our team was quick to communicate with you on this, after which you placed orders for the products. As the orders were placed by you much later than when they appeared in your Amazon account, they were delayed and that may have resulted in the suspension - by no fault of Wholesale2B. Overall, it wasn't our API's fault or our fulfilment services', but the manual posting of products and orders from your end. Thank you for being associated with Wholesale2B. We're grateful. Please open a support ticket if you have any queries or requests and our team would get back to you right away. Thanks and regards, Aniruddha Pathak Design Director - Wholesale2B

Response from Wholesale2b.comFeb 10, 2023

Hi Mirzə, Thank you for taking the time to provide us with feedback. Wholesale2B fetches the updated data from the suppliers every few hours - and as some products are sold at a faster rate than the others, it may happen that by the time your order is processed, the products runs out of stock. I understand that there are cases where a customer gets the order even though they got its refund, it is still a delivered order from the distributor, in which case it becomes a tough job for us to make the distributor work with you 1-on-1 to discuss about a refund. About the customer support, we rely on the support tickets as they're directly assigned to the concerned personnel, making it quicker to provide you with a resolution. We pride on our support and always will. About the sales, they depend on multiple factors. If you're facing issues with making sales, you can always create a support ticket and we'd have a look at your list of items and provide you with recommendations based on our assessment. All in all, Wholesale2B goes beyond its capabilities to help you make sales and more. We'd never intentionally hurt your account at all. Thank you for being associated with Wholesale2B. We're grateful! :) Thanks and regards, Aniruddha Pathak Design Director - Wholesale2B

Response from Wholesale2b.comFeb 13, 2023

Hi Amanda, Thank you for taking the time to write us a feedback. This is not the experience we wish to deliver to our members at all. Could you please provide me with your member ID so that I could pull up the details? That would be of utmost help. Thanks and regards, Aniruddha Pathak Design Director - Wholesale2B