Whole Foods MarketReviews of wholefoodsmarket.com

I went to the Kensington store to place an order for a Birthday Cake. A staff member at the Bakery said that they need a minimum of 3 days to bake a cake.....So, no orders are taken for 2 days out. Rather strange as a company supposedly focused on its customers would not hide behind "policies" - it would have found solutions. She didn't even check whether they were busy with orders, what kind of cake was i looking for - nothing; just said No. IF she had asked, i was just looking for a simple sponge base as i wanted to personalize the cake at home! How busy must they be not to take an order? The counter was empty - not one person buying any cakes. I think this is another fake "we love customers" sort of company. All just Hype!

I’m really disappointed with Whole Foods. I was a loyal customer for 20 years both in the US and the UK. This past year their standards have really gone down yet prices have creeped up. The price for small naked vegan burrito bowl has gone up and they want to charge an extra £1 for brown guacamole. No thanks! Now with other shops offering similar products and fresher produce I’d rather take my chances elsewhere and support independent businesses.

Very nice staff, I like the service - recommend!

Pretty good salad bar!

I love the selection of goods here! A bit too expensive but worth the money.

I receive flowers from here weekly.. Arrangements are amazingly gorgeous!!

Had a awesome lunch here today, fresh pizza and rich coffee to take out. Ideal when your visiting town.

I go in for a juice everyday and I hate the fact that when their juicer breaks, they don't have spare parts for it nor do they have a spare juicer to swap out. It usually takes about a week to get their juicer up again and that is not acceptable. Not a very efficient way of handling business, and leaving customers unsatisfied.