WhitesmokeReviews of whitesmoke.com

Poor Customer Support I am a long term subscriber to WhiteSmoke and prefer their program over Pro Writer Aid or Grammarly programs. However, there is one very annoying fault. They do not reply to support emails requests. I had to reinstall after updating my computer to Windows 11, I tried to reinstall White Smoke and when I tried to enter my Registration code which has almost 10 months to run, was rejected. Many emails to them and phone calls, all unanswered. I don't even know whether they read these customers experience.

I bought the program and installed it on my computer. After a while, I deleted it because it gave an error and I wanted to reinstall it. I could not reach the installation files in any way and I reported this situation to the authorities. They did not help in any way and told me to use it through the site. Is it that hard to get the setup file? Customer service is pretty bad.

I am a long term subscriber to WhiteSmoke and prefer their program over Pro Writer Aid or Grammarly programs. However there is one very annoying fault. They do not reply to support emails requests. I had to reinstall WhiteSmoke and when I tried to enter my Registration code which has 11 months to run, it was rejected. Many emails to them and phone calls, all unanswered. This is no way to run a business and only drives WhiteSmoke customers into the arms of their competitors.

I used it during college in 2019 and 2020. All of a sudden I got charged 89.99 in 2023. What the heck! This is a scam company.

No, No, No. I subscribed online to $6.66 monthly subscription, paid annually. I received no confirmation email and no product. When I checked my bank they had taken £553.30 from my account. In the US, that's about $776. I have received nothing! Sorry, but this can only be described as gross Fraud. Keep well away from this mob. I should have been suspicious about how inferior their website was. If you are also scammed by this website, I found their contact and address by searching Whois.com. They are in Israel, MetaGramm software LTD Ha-Melakha St 4 Suite 105 City:Netanya

Two years they have auto-renewed, they don't respond to emails. They won't cancel. They used to be good but now it doesn't catch grammar like it used to, a lot of formatting issues with word once it corrects puts all my words together without spaces. Crap product, fraudulent business.

I thought it legit and bought one year subscription..but now the code doesn't work..they don't have working number..complete scam and illegal...should be reported to federal department...

White "Smoke up the Butt" is what they should be called. They get you to buy a lifetime subscription, then cut you off and say you have to renew it. They WILL NOT answer emails. STAY AWAY from these crooks!!! I have proof of my purchase and WILL be suing their sorry arses!!!!