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White Market USA (whitemarket.info) has 117 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Clothing & Underwear · Chicago, Illinois
Excellent
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Excellent
Clothing & Underwear · Champaign, Illinois
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Clothing & Underwear · Chicago, Illinois
Excellent
117 approved reviews, newest moderated first
Andy M.
Great sales and discounts! They often have promotions that make their already affordable clothes even more budget-friendly. Always a pleasant surprise.
Response from White Market USAFeb 26, 2024
Hi Andy, Thank you for your lovely review. We try our best to offer the best price we can!
Anoki L.
This is completely surprising to me to see that it has a lot of good reviews knowing the site is a scam, i guess they faked the replies too... i made an order of 300$, and my friend of 1k, we both emailed the site and they replied with a broken English then never replied back and it has been more than 1 month and a helf. Be careful everyone and do report it EDIT: the store closed right after they replied to me, more proofs of how they are scams yet the reviews of 5 stars are still going on lmao
Response from White Market USAFeb 21, 2024
Hi Anoki, We are not able to find your order under the name: Anoki Lonin. If you email us at [email protected], we usually take 24-48 hrs to respond back! If you are missing your order, we can certainly help you track it and cover it if there is anything wrong.
Marshall L.
Love the variety! This online store has a wide range of styles for every occasion. Great prices, and I always find something unique.
Response from White Market USAFeb 21, 2024
Hi Marshall, thank you this review. We try our best to satisfy all our customers!
Antoine N.
I ordered 3 shirt, 1 hat and a bag, like 3 months ago. I have received only the bag. I write them on instagram, Facebook and send them 4 mails. I have no answer. It was probably a scam. For the answer to this, I have send an other mail, no answer again. I check every mailbox, i really think it's a scam take care.
Response from White Market USAFeb 15, 2024
Hi Antoine, Thank you for your email. We usually ship all our items separately if they are coming from different warehouses. Rest assured, if you are missing any items please contact us at [email protected] and we can either help you track it or if there is something wrong, we can cover it for you!
Veleska Harris P.
Their customer service rocks!!! They reply to you within a business day, and if you change your mind, they do everything to make it right.
Liam T.
Do not use this company please. I ordered 5 different mystery gift boxes in January and only 1 arrived. It was TERRIBLE quality literally still wrapped in packing with chinese writing on (so not american or anything). When I subscribed to their service it came up on apple pay as roughly £3.60 so I thought was worth a go! Now I just got charged 2 amounts of £24 and one of £12 and have still only received 1 package out of 5 and am getting billed for extra things now for way more. I have emailed multiple times to the email address they supply and had no response. I have annoyingly now had to spend my evening on the phone to my bank getting a new debit card and cancelling my old one. Been reported for fraudulent activity and hopefully will get in trouble for this. Terrible.
Response from White Market USAJan 30, 2024
Hi Liam, It looks like some of your items are still in transit. Please see the trscking below. https://global.cainiao.com/newDetail.htm?mailNoList=S00000330760580%252CS00000331906059%252CWG135233462GB%252CLR101831651CN&otherMailNoList= As for the change in price, for our gift boxes, in first month we offer a discount of 70%-90% depending on the frequency of the subscription. However for the second month, the price will adjust to our normal non-discounted price and that is where you noticed the price difference. If you read our faq and product information, we state this very clearly. If you have any issues, feel free to contact us at [email protected]. Our support team usually answers within 24-48 hours and can help you with any request! All the best
zonbi
I Have put an order and it shipped to a whole different address when I went to check the shipping address on my confirmed order I found that they changed it do not buy from this scam website. Update: i did contact them many times and i have proof email that they changed address not on one order but 3!! I’m gonna take legal action soon
Response from White Market USAJan 22, 2024
Hi Zonbi, Thank you for your email. We had shipped it to the address you entered upon checkout. However if the address is incorrect, we can send a member of our team to check and change the address for you if it has not yet been shipped out. However if the order has already been shipped out, we unfortunately cannot change the address.
Olivia A.
Inclusive Gender-Neutral Options It's refreshing to see a commitment to inclusivity with gender-neutral options. The fashion industry is evolving, and this website is at the forefront of embracing diverse preferences.
Response from White Market USADec 23, 2023
Hi Olivia, Thank you so much for your review. Yes we do our best to be all inclusive :) LOVE TO ALL!