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White Market USA (whitemarket.info) has 117 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Clothing & Underwear · Chicago, Illinois
Excellent
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117 approved reviews, newest moderated first
Kayla
ive been reaching out to the email provided on the website and hav not received a response, nor have i received and shipping info for my order. i emailed 4 different times and still have not received a single response. whoevers replying to the reviews here keeps telling other people to email the company email, but it seem like me nor anybody else is getting any responses.
Alexandra
I order a pair of checkered biker shorts size M. The photos in the listing are of a woman and that's the style of shorts I wanted. They sent me a giant pair of men checkered shorts that are NOT biker style and are instead baggy and made out of garbage material. I emailed them for help, twice. No response either time. This is a total bait and switch site. You order, don't get what you paid for, and then when you email them for help, they ignore you. This is a site to order from if you enjoy the following: NOT getting what you paid for, being sent something of poor quality that is not what's shown in photos, and then being ignored via email when you need help. Stay far away from them unless you like getting screwed out of money.
Left in the D.
I ordered my package a year ago and have tried several times to get an answer on where it is as it was never delivered. The tracking information provides no way to get in touch with the delivery company. It says it made it to my country but that is it. Never delivered. I will never spend money with this company again and I would suggest the same for everyone else.
Response from White Market USAJan 30, 2026
Hi Left in the dark, I am so sorry for your negative experience with us. Unfortunately for us, we cannot cover packages over 1 year ago. As for your situation, I believe one of our representatives tried to help you however you address changed after the order was sent out. In this situation, we are not able to cover the order until the item is returned back to us. All the best,
Lucas S.
Bientôt 2026 toujours aucun remboursement 140 € quand même
Eliza J.
Copped a hoodie from a recent drop and quality exceeded expectations. Authentication certificate provided peace of mind. Prices are reasonable for resale market. Shipping came quickly. Website navigation is pretty straightforward. Would love to see more brand variety added. The payment plan feature is clutch. Definitely a reliable source for authentic hype clothing and footwear collections.
Response from White Market USANov 24, 2025
Hi Eliza, Thank you for your review. It was our pleasure to have served you. We look forward to your next order and will work towards that 5 star review!
Donte L.
These socks are way more amazing than I expected. The artwork and design are so unique and creative. Material is incredibly soft and comfortable. Authentication certificate included which shows White Market USA cares about every single product. Shipping was lightning fast. Even small accessories get the premium treatment here.
Response from White Market USANov 15, 2025
Hi Donte, Thank you for your lovely review. We are so happy to get to have served you and look forward to your next order with us!
Johanne D.
I sended you emails in the first six months to be refunded and you know it. You never replied.
Response from White Market USANov 2, 2025
Hi Johanne, You are not eligible for a refund because you order was delivered to you. We did not get your order back in our return warehouse so we cannot refund you.
Jessica
They sent me the wrong item and I have to pay the return shipping to Canada from the USA without any guarantee they will refund me. DO NOT SHOP HERE. They took almost a week to respond and won’t answer follow-up emails. I just lost my money, terrible experience.
Response from White Market USAOct 6, 2025
Hi Jessica, Thank you for your review. If the item is not flawed, unfortunately we cannot cover the shipping cost because our shipping to our customers are free. If you'd like us to review your order again, please don't hesitate to email us again and or support team can open a dispute for your order right away!