White Market USAReviews of whitemarket.info

Unfortunately, I have a similar experience regarding the poor customer service that many others have shared here as well. I made my first order, a pair of socks, which arrived on September 20th (the item was dispatched from China, the delivery was actually fast), but on the wrong color. I understand that such things happen sometimes, so I reached out to the customer service team for a solution i.e. to get a new pair of my chosen color (or a refund if they are not available), but the only response that I received, 8 days ago, was an offer to get store credit, which I didn't agree to because I don't see the point. Since then, I haven't received any response or updates from them. Not sure how busy they are, but considering how much faster they respond to negative reviews here, I guess they are just ignoring me. Anyways, be careful with them in case you order something. My first order was a very small one, precisely because I didn't want to risk it given the negative reviews here. The quality of the socks is just mehh (as you would expect from mass-produced textiles from China), but I already knew that, so it was fine by me to overpay just for the cool design. Edit/response: I have already emailed you today, just before posting this review here, and gave you my feedback directly (order #6962056). Please save the apologies, stop with the delay tactics, and take some accountability for your perpetual poor service. Update 1: No update, ofc they don't respond no matter how many follow-up emails you send. Update 2: On Oct 8, they finally responded and confirmed that a refund would be issued within 1-7 business days. A month has passed, and I've not received that refund still. I sent an email to remind them, and unsurprisingly, they did not respond...Never again!

I love your website and items, however for the second time, I received the wrong size. The shirt was great and fit nicely, however the leggings were a size small even though I bought a 3xl, so I can't wear them - a little disappointing.

I ordered the CH beanie hat since June 13th, i haven’t received it yet. I contacted the company via email for last two months . They replied that they would refund me the money. Until now I haven’t received any refund from them. There was about 10 emails that responded back and forth. But no refund has been issued.

Several items were missing from my order #6961876. The shirt’s design does not match what’s shown online, and the fabric quality feels low. There is no phone number to call, and the site blocks reviews, so I can’t post there either. Customer support responses have been slow. Not satisfied.

-White Market order 696181…. Ordered a $40 got a $10 design first off the print on the shirt is sticker quality and is very small I ordered a Large and the shirt looks like a kids small I want my money back …no store credit and not another shirt…and I’m not waiting more than 3 days for my money….

Everything is from China, but I mean you know that's what you're walking, into It's pretty obvious. The issue lies in their costumer support, I bought quite a few items and one item never arrived, so I contacted support to request a refund. We chatted back and forth for a while, before they suddenly ghosted me after providing them with my paypal and saying I'm sure that I never received a refund directly to my bank. Buy at your own discretion, do NOT expect help from support they are utterly useless.

Order at your own discretion It looks like all the items are coming from China, which is fine, but I didn't realize at the time of purchasing- I chose the expedited option. The next day I am emailed that one of the items I ordered is out of stock which sucks but ok, I email back asking for alternatives which they just never answer to. I had to email multiple times asking them for a refund, eventually asking them to cancel my entire order. Instead, I see that they shipped what they had in stock and refunded me for the shipping and the out-of-stock item. Really frustrating because I don't want anything from them at this point. Also, the out-of-stock item is listed as available, which doesn't make any sense. If you have the time and the patience then they look like they have some cool items but terrible communication and quite misleading

Avoid at all costs. This "company " is just a scam site.