Steve S.
I have 2 dogs and therefore 2 whistle…
I have 2 dogs and therefore 2 whistle trackers. I have replaced both but at different times. So when I needed to replace another I wanted to get the same type as the most recent purchase. This was difficult - I signed on to my account and couldn't figure out the type of the most recent replacement - I checked the app - same. Eventually I just guessed. It shouldn't be hard to find out this info. Steve
Response from WhistleJul 12, 2020
Hi Steve, I am so sorry for your experience when looking for the model of your tracker. I can surely forward your feedback to the concerned department. We value your comments and feedback as we are always looking for ways to improve our products and services. Our goal is to make your experience better, so thank you again for letting us know what we can do to make that happen. If you should ever need any assistance please do not hesitate to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST.


