WhistleReviews of whistle.com

DO NOT ORDER THIS PRODUCT!!!! Customer service tries to do everything possible that they can to get out of sending working replacement device under warranty. Every time I called I would get the runaround and not resolve any of the issues I was having & wouldn't send a replacement. I am not electronic or Wi-Fi illiterate and know proper setting protocols.

Lost my dog, whistle wasn't working. Thought I needed to update my credit card. Turns out it's discontinued because the device uses 3g. Now, they want me to buy a new one for another $129. Shame on you!!!

According to email received from Whistl, they received my parcel & processed & forwarded it to the courier company but NOT SPECIFIED which one . I did my own research to find out that my parcel will be delivered by Yodel. 1 week later, there is still NO UPDATE on the whereabouts or delivery date of my parcel. I emphasize that this is a parcel sent within the UK and I regularly get items from China which are delivered in 2 weeks max. I am left worried & fuming as 0 info from both Whistl and Yodel ,the latter's tracking merely states that the parcel "is expected". There are about a £100 worth of items in this parcel so obviously I am concerned because of the lack of updates /communication from the couriers involved.

Never a call back or email.

My dog was hit by a car around 10pm a few hundred feet from home. I never received an alert nor did his Whistle recognize. Had I been alerted in real time, I could have retrieved him. Minutes matter. He had to have his leg amputated. I am not placing blame whatsoever, However real time is what counts

DO NOT BUY. Our cat left and didn’t return. She likes to wander so I had the gps on her. Bella had a thyroid issue so we suspect she went into the woods and died. She was about 13 and otherwise healthy. A very pretty sweet cat. We loved each other. The accuracy of the gps is sketchy. There were times it would show her location but no track of how she got there. Once it showed her in the middle of the lake. This time it showed her in the woods 600 ft away. No tracking. She must have flown there. I searched 4 times, no luck. The last time I used the proximity meter on the app to hone in using Bluetooth and it didn’t work. I was there and it should have pinged. By this time the battery on the gps was down to 1%. I will never find her and have closure.

The GPS doesn’t work!! I’ve called customer service several times, and after 25 minutes on hold, they were no help at all when I was trying to track my dog. Total waste of money!

Whistle has been a fail. When Sugar disappears from view around our home, we just have to hope she reappears at the front door at some point. Whistle is caught unaware she is off the home grid. Most if the time we get no notification. Certainly location, if and when it kicks on, is incorrect. This is just a co titration of numerous fails reported.. We have reset the tracker, received a new tracker, followed the suggestions given. It is simply Whistle. It is a poor system and, frankly, does not do the one task I pay for--locating my dog. I do not care about reminders, how much she slept, her scratching habits, etc. And that is good since Whistle reports it has not received enough data for a report--despite her being inside and clearly within range of wifi. When I push that button "Find My Pet", I expect Whistle to come to life. Alas, the tracker is the sleeping object--not the dog.