WhistleReviews of whistle.com

4.12,433 reviews
Pet Stores

Whistle

About Whistle

The Whistle GPS Pet Tracker & Activity Monitor is the smarter way to keep tabs on your pet’s location and activity levels when they're living it up, at home, in the park or on the run.--Whistle loves pets. We're building products that help make the world a smarter, healthier, safer place for pets.

Whistle (whistle.com) has 2,433 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: whistle.com
Website: whistle.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 10% of reviews.
Latest: Most recent review: April 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Whistle reviews

Showing 211 reviews with 3 stars · Clear filters

Design Gallery I.
Aug 14, 2020
Not five stars because when the collar…
Not five stars because when the collar failed in less than a year for a known problem, it wasn’t replaced at no charge. Not 1 star because your customer service department gave me a 20% discount on the replacement.
Response from WhistleAug 17, 2020
Hello, We value your comments and feedback as we are always looking for ways to improve our products and services. The information you provided has been passed on to our concerned department. Our goal is to make your experience better, so thank you again for letting us know what we can do to make that happen. If you should ever need any assistance with your device please do not hesitate to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST.
Kelly
Aug 10, 2020
I would have given 4-5 starts except…
I would have given 4-5 starts except for these things: The actual tracking device is too big. I see them laying down when it’s fallen to the floor-side of their neck, and not be able to get comfortable so they get up and try again. I have Salukis and I love using 2’ collars on them but the device doesn’t fit on them well. Because of the delay in the GPS (I need to know ASAP if one of them gets loose) you don’t know if they JUST left the yard. With my breed, by the time it gives you a notification, they are a mile away. So, for a dog actually lost this would be great but for immediate warning, not so much. I like the weekly reports. They’re interesting to read. I’m not sure how accurate they are (how could you) but interesting nonetheless. I wish I could tweak the perimeter a little but haven’t figured it out yet. The customer service blows Fi out of the water. I have 4 Salukis - 2 are on Fi and 2 are on Whistle. I like how flush their device is to the dog but you have to use their collars, which sucks. I have some other issues with them which is why I went with Whistle, which I DO like better. Both Fi and Whistle have the same delay for an escape. I had hoped to feel safe with these devices but I’m still a little worried because of how far they could get before a notification. I don’t make a ton of money so 4 collars and 4 one year plans was no joke to afford. I do like Whistle and their report they send. It does charge quickly which is nice. And the battery seems to last awhile between charges. In general, I find Whistle to be better than Fi.
Response from WhistleAug 11, 2020
Hi Kelly, Thank you for your valubale feedback! We value your comments and feedback as we are always looking for ways to improve our products and services. The information you provided will be passed on to our product team for further collaboration and research. Our goal is to make your experience better, so thank you again for letting us know what we can do to make that happen. We also have a way to send your feature requests directly to our development team via the app. If you have a feature request in the future: Log into the Whistle mobile app Tap the "Human" icon in the lower right-hand corner Select "Help Make Us Better" I would also ask you to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST and one of the advocates will be more than happy to assist you further.
Robert H.
Jul 30, 2020
Two Whistle failures in less than a year each.
Two Whistle failures in less than a year. Indicates a poor product. Replace first whistle under warranty, but not the replacement whistle after 8 months of use.
Response from WhistleAug 2, 2020
Hi Robert, I am sorry to hear that your Whistle device stopped working. In general all Whistle trackers come with a standard one year warranty. If anything happens to the tracker within the 1 year time frame we can always troubleshoot the issue and if need be replace it if the defect is covered under warranty. I would advise you to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST and one of our advocates will be more than happy to assist you further.
Timothy Wright I.
Jul 28, 2020
Bitter sweet. Wish collar piece was more durable. But software is really good!
I love the peace of mind the Whistle gives me with my 6 year old husky. I like knowing where he is and how much he is sleeping lol However, I wish the collar piece was more durable. The software is great, but I had to receive one replacement through the first year because the clip fell off and it was lost. And now I just ordered my second one because the replacement stopped charging on me. So anyone looking, it's a decent product if the device stays working and attached to the collar.
Response from WhistleJul 29, 2020
Hi Timothy, Thank you for contacting Whistle! We value your comments and feedback as we are always looking for ways to improve our products and services. The information you provided will be passed on to our product team for further collaboration and research. Our goal is to make your experience better, so thank you again for letting us know what we can do to make that happen. We also have a way to send your feature requests directly to our development team via the app. If you have a feature request in the future: Log into the Whistle mobile app Tap the "Human" icon in the lower right-hand corner Select "Help Make Us Better" If you should ever need any assistance with your device please do not hesitate to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST.
Corey S.
Jul 20, 2020
Purchase decision required a lot of effort
Purchased my first whistle on the site a couple of days ago. The experience is okay, but the topic is complex and had me hunting all over for information. For example, I wasn’t sure which model to get and the comparison table is reasonable solution but I had to read through the whole table to see that there appears to be only two differences (battery and light). I also had to rely on amazon reviews and several tech blogs to inform my decision. So I think there might be a way to make this an easier purchase decision.
SmidgetO
Jul 19, 2020
GPS is irrational and inexact
I bought the Whistle to help me find my dogs if one or more of them left the house on his own, to catch them before they get to a busy street. Unfortunately, it’s almost useless in that regard. First of all, the Whistle sends out numerous false alerts (like dozens) saying my dog is on the lam when the Whistle is actually sitting on the kitchen counter getting charged. Second, if my dog is wearing it and leaves the house, the Whistle signal is delayed and may not even be directionally accurate.
Response from WhistleJul 20, 2020
Hi Smidget, I am sorry to hear about unpleasant experience! I can definitely help you in getting the highlighted issues resolved. You can learn about the root cause and what steps can be taken to resolve false alerts by watching this video from the link - https://support.whistle.com/why-am-i-getting-false-notifications-that-my-pet-left-BkGffwyYI You can adjust the rate of GPS refresh on your device so that you receive a quicker notification when your pet leaves the Safe Place. The steps to change the GPS Refresh Rate for faster notification can be found in this link - https://support.whistle.com/gps-refresh-rate-r1KbGvyY8 If you should ever need any assistance with your device please do not hesitate to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST.
william C.
Jul 18, 2020
no real interaction with old customers…
no real interaction with old customers if you get competion you lose
Response from WhistleJul 20, 2020
Hi William, We are always there to help and support our valuable customers! Please find below time schedule if you need to reach Whistle support team directly for any assistance. If you should ever need any assistance with your device please do not hesitate to contact our support team at: 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST Sat-Sun 7:00 AM-3:30 PM PST.
Weismantel
Jul 15, 2020
Whistle order
Order process was OK but didn’t get email confirmation of the order
Response from WhistleJul 15, 2020
Hi Weismantel, I am sorry to hear that you have not received any email confirmation! I took out details for you. Your order confirmation number is 374239173118 and processed successfully. It is yet to shipped hence no tracking information is available at this point of time. I would also like to thank you for choosing Whistle and welcome you to Whistle family! If you should ever need any assistance please do not hesitate to contact our support team at 1-855-999-0471 Mon-Fri 7:00 AM-4:00 PM PST, Sat-Sun 7:00 AM-3:30 PM PST.

WhistleReviews of whistle.com

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Whistle reviews

Not five stars because when the collar…

I would have given 4-5 starts except…

Two Whistle failures in less than a year each.

Bitter sweet. Wish collar piece was more durable. But software is really good!

Purchase decision required a lot of effort

GPS is irrational and inexact

no real interaction with old customers…

Whistle order

About Whistle

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Whistle reviews

Not five stars because when the collar…

I would have given 4-5 starts except…

Two Whistle failures in less than a year each.

Bitter sweet. Wish collar piece was more durable. But software is really good!

Purchase decision required a lot of effort

GPS is irrational and inexact

no real interaction with old customers…

Whistle order