Drew P D.
Overrated crap
I bought this product.2 years ago just writing a 1 star review. Just getting around to tell you about the horrible customer service I had. That being said, my GPS collar looked basically great condition. All of sudden one day it acted as if it wasn't getting a signal. Called customer service ,we trouble shot some things didn't work. It also happened around the time they launched their whistle 3. Hmmm anyway. Since I thought I had the product less than a year it would have some kind of warrenty on it. Customer service told me they wanted to pay for 75% of the price of a new one which I still had 3 months of service left. Well had to put a few things in mind. wouldn't give me a better deal, tracking service in general was slow, inaccurate. So I told them I just want my last 3 months money for the subscription since I just got screwed for a 80 piece if plastic. I feel if your product doesnt last a year its not worth buying. They called days later by a manager after I cancelled trying to apologize and said they can give me a 50% discount... if you're to the point of calling back the customer days later, should have just been free at that point. I declined of course since i was pretty upset with the young woman i was speaking with. So now I'm going to spread the word about this product and tell people it's not worth it.