WhistleReviews of whistle.com

Customer service when I call is extremely rude.

Absolute waste of time. Can't set it up, wasted hours with tech support to no solution.

The battery only last a couple hours,at best. Not days.Also not accurate. App showed the dog hundreds of feet away in a different direction while I was tracking him when he took off in the woods. Location lags terribly App will tell you the dog is back home 1/2 hour after he really is. It will show you all the places the dog has been.... after he's already home.. I won't be renewing the yearly subscription,waste of money.

Horrible experience with ordering. Item never showed, was charged and never received an email there was a problem. Had to call to resolve. Company appears very behind the times.

Our service rep Andrew keeps making excuses about our non working whistle. We bought it in January directly from Whistle. It’s 4 months old and not working at all. I’ve been communicating with Andrew all week and all I get is excuses. It’s ATT’s fault, your Whistle is over a year old - not true. I have tried and tried to just get them to fix my device. I do not recommend this product because they will not stand behind the product they sell. Very bad customer experience.

Battery only lasts 3 days on normal, but was told it would last 7 days on full tracking! My cat travelled last night to Galveston Bay and was back in an hour:(

I purchased a device 1 year ago and paid for 2 years. My device stopped working, so I called to replace it and was told that if I bought a new unit my 2nd year subscription would roll over to my new unit. Well when I got the new unit, I was told that I had to repurchase a new subscription and my 1 year would be refunded after I paid for the new subscription. This is so unfair, because I purchased 2 yrs @ 6.95 per month and still had 1 yr credit. Now if I purchase 1 yr it is 7.95 per month. Its not even about the money, it is the principle of the matter. If you are a new buyer, you get 3 months free, GO FIGURE, but they won't make their current customer happy. SO SO UNHAPPY....SHAME ON YOU WHISTLE!

I ordered the whistle and I am sitting on hold with a guy who speaks no English trying to cancel my order because my husband ordered one to. I gave him my name and confirmation number but he can't locate my order how convenient.